Decision Maker:

Outcome:

Is Key Decision?: Yes

Is Callable In?: Yes

Date of Decision: July 14, 2025

Purpose:

Content: Salford City Council – Record of Decision   I Paul Dennett, City Mayor, accept the recommendation of the Procurement Board and in exercise of the powers contained within the Council Constitution do hereby approve:   to Award the Contract to ICT Revolutions to provide Data Migration and Implementation Services for the Liquidlogic EYEs Module, as detailed in the table below: Detail required Answers Title/Description of Contracted Service/Supply/Project ICT Revolutions to Provide Data Migration and Implementation Services & End user Training for the Liquidlogic EYEs Module Procurement Reference numbers (DN and CR number supplied by Procurement) S1177a Name of Successful Contractor ICT Revolutions Supplier Registration Number (to be supplied by Procurement 08541894 Proclass Classification No. (to be completed by procurement) 261517 Type of organisation (to be supplied by Procurement) Private Limited Company Status of Organisation (to be supplied by Procurement) Non-SME Contract Value (£) £ 1,097,250.00 per annum Total contract value £ (including extensions) £ 1,097,250.00  total project value Contract Duration 12 months Contract Start Date 01/08/2025 Contract End Date 31/08/2026 Optional Extension Period 1 months Optional Extension Period 2 months Who will approve each Extension Period? Choose an item Contact Officer (Name & number) Jennifer Mcilquham - 7932356       Lead Service Group Reform & Transformation How the contract was procured? (to be supplied by procurement) Direct Award/ Call off Framework Details (where applicable) (procurement body, framework reference & title, start/ end date Crown Commercial Services GCloud 14 RM1557.14 Funding Source Revenue Budget Ethical Contractor (EC): Mayor’s Employment Charter No   EC: Committed to sign The Mayor’s Employment Charter No     EC: Committed to the principles outlined in the Mayor’s Employment charter Yes   EC: Accredited Living Wage Employer Yes   EC: Committed to becoming Accredited Living wage Employer Yes ?   The Reasons are: Background In 2021, Salford City Council replaced its legacy Carefirst system with the Liquidlogic Early Help (EHM) and Children’s Social Care (LCS) modules, marking a major step forward in the digital transformation of Children’s Services. To complete this transformation, the Council now intends to procure the final module in the Liquidlogic suite Early Years and Education Services (EYES) to replace the ageing CapitaOne system, currently used for all Education and Early Years recording.   The implementation of EYES will allow the Council to consolidate multiple standalone systems into a single, unified case management platform. This will create one system and one client record spanning Early Years, Early Help, and Social Care supporting more effective multi-agency working, safeguarding, and improved outcomes for children and families. It also represents a foundational component in the Council’s wider digital and data strategy, including alignment to the Innovate Salford Programme and Community Solutions model.   To deliver this complex and time-critical programme successfully, the Council proposes to engage ICT Revolutions, a trusted delivery partner with highly specialised experience in Liquidlogic implementations.   ICT Revolutions previously partnered with the Council to deliver the 2021 roll-out of LCS and EHM, providing essential implementation, data migration, and configuration support. Despite the challenges of the COVID-19 pandemic, ICT Revolutions played an integral role in helping the Council meet its go-live deadlines demonstrating a deep understanding of both the Liquidlogic platform and Salford’s organisational environment.   Nationally, ICT Revolutions have delivered 26 successful Social Care implementations and 5 EYES implementations, giving them a rare and invaluable skill set in this highly specialised area. Their team offers deep technical, data migration and service delivery expertise, combined with direct experience of statutory education systems and the specific data, processes and workflows involved. Crucially, they bring not only technical knowledge, but also implementation resilience able to quickly adapt and problem-solve at pace, which is critical in projects of this nature.   The nature of the data to be migrated is highly sensitive and includes: School attendance and exclusion records. School admissions data. Early Years provision and funding data. Special Educational Needs (SEN) case records, including Education, Health and Care Plans (EHCPs).   Incorrect handling or delay in migrating this data could compromise service delivery, statutory returns, and most importantly child safety. ICT Revolutions employ a proven, phased delivery model comprising Data Discovery, Initiation, Implementation, and Handover, each with defined governance checkpoints to ensure delivery is safe, secure, and auditable.   Time Sensitivity and Delivery Risk The EYES implementation must be completed and fully operational by July 2026, in order to meet the statutory school admissions cycle. However, critical system integration, data migration, user training, and go-live activities will need to take place in the 12-month period between July 2025 and July 2026, following final system development and configuration. This represents a compressed and high-risk delivery window.   Failure to deliver within this timeframe would jeopardise the Council’s ability to process school admissions for the 2026/27 academic year and risk significant operational disruption across Early Years and Education services. Additionally, a delay could result in dual-running legacy systems introducing cost, complexity, and data integrity risks.   The absence of ICT Revolutions’ expertise during this 12-month window presents a substantial delivery risk. Their in-depth understanding of Salford’s systems, architecture, and data structures means they are uniquely positioned to deliver at pace without the lead-in time required by a new provider. Not securing their services would result in a loss of critical institutional knowledge, reduced delivery confidence, and a heightened risk of missed deadlines, compliance failures, and project overruns.   Assessment of Risk: A common pitfall regarding the implementation of a system like  this is the need for specialist expertise to manage the implementation.   The type of data that need to be migrated are sensitive. These include: School Admissions. Early Years. SEN.   It is imperative that this data is migrated in a safe and strategic manner. ICT Revolutions have the experience of doing this across the UK with a tried and proven methodology.   Securing the services of ICT Revolutions will allow SCC implementation resources to focus on system configuration and process change, and to aim for a “go-live” with all aspects of EYEs at once. This will help to establish ownership for system users and will avoid the prospect of any group of system users being left behind. Since processes deal with finance, providers and members of the public, bringing the finance and the portals live at the same time will avoid the need for dual working, and will be operationally easier to organise.   The source of funding is: The cost of the implementation services proposed by ICT Revolutions is 1,097,250.00 which is within the budget allocated for this programme as part of the capital programme, Capital Bid programme approved for EYES implementation for £2,164,399.02   Legal Advice obtained: Supplied By Tony Hatton 17th June 2025   Financial Advice obtained: Supplied by Paul Guest 23rd June 2025   Procurement Advice obtained: Supplied by Emma Heyes 17th June 2025   HR Advice obtained: N/A   Climate Change Implications obtained: N/A   Contact Officer: Jennifer Mcilquham Telephone number: 01617932356     Signed:     Paul Dennett     Dated:    15 July 2025.                     City Mayor     *           This decision was published on 15 July 2025 *           This decision will come in force at 4.00 p.m. on 22 July 2025 unless it is called-in in accordance with the Decision Making Process Rules.