Decision

Housing Management Performance

Decision Maker:

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Date of Decision: July 16, 2025

Purpose:

Content: Resolved   (1)        That the Housing Management Performance Annual Report  submitted in accordance with the Housing Ombudsman’s Complaints Handling Code be noted.   (2)        That it be noted that Housing Management Performance Report and the Complaints Handling Code self-assessment, would be published on the Council’s website and would form the basis of the Council’s return to the Housing Ombudsman for 2024-25.

Supporting Documents

Appendix 2 - Housing Ombudsnman Complaint Handling Code Self-Assessment.pdf
Housing Management Performance Covering Report.pdf
Appendix 1 - Housing Management Performance Annual Report.pdf