Decision Maker: Homes and Housing Delivery Policy Committee

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Date of Decision: October 31, 2025

Purpose: To provide an update on the work of the Resident Engagement Task and Finish Group.

Content: The Committee RESOLVED (unnanimoulsy):   To note and support the Task and Finish Group’s five high level recommendations (as detailed below): New Resident and Community Panel will introduce a diverse, representative panel and replace the Housing Management Board, embedding lived experience into service design and decision-making. Incentives and support for participation such as, financial support, childcare, ICT access, and recognition schemes will be co-designed with residents and introduced to remove barriers and encourage involvement. Localised, tiered engagement models at block, estate, and neighbourhood level will ensure relevance, support regeneration, and reflect community priorities. Work collaboratively with residents to co-design a new Resident Voice Strategy and a new Resident Engagement Strategy. Promote positive narratives and resident impact using storytelling, resident-created content, and good news stories to highlight community pride and the value of social housing.