Decision Maker: Homes and Housing Delivery Policy Committee

Outcome: Information Only

Is Key Decision?: No

Is Callable In?: No

Date of Decision: October 31, 2025

Purpose: To provide the Homes and Housing Delivery Policy Committee with an Annual Complaints Performance and Service Improvement Report for Bristol City Council (BCC) Landlord Services, in line with the Housing Ombudsman Complaint Handling Code.

Content: The Committee RESOLVED:   To note the report.