Decision

Customer Philosophy Refresh

Decision Maker: Corporate Finance and Performance Overview and Scrutiny Committee

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Date of Decision: October 14, 2025

Purpose:

Content: It was moved by Councillor Alvey, seconded by Councillor Gripper and   RESOLVED:   1.  That the ‘Our Customer Philosophy 2025 – 2030’, as set out in Appendix 1 to the report, was considered by the Committee with comments being fed back to the Leader for consideration prior to formal sign off; and   2.  That the Committee considered whether it would like to explore any aspect of the Philosophy in more detail as part of its work programme.  

Supporting Documents

Customer Philosophy 2025 to 2030 - Report.pdf
Customer Philosophy 2025 to 2030 - Appendix 1.pdf
Customer Philosophy 2025 to 2030 - Appendix 2.pdf