Decision Maker: Cabinet

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: Yes

Date of Decision: November 11, 2025

Purpose: To provide Cabinet with an update on progress made towards meeting the outcomes of the Social Housing (Regulation) Act 2023, including revised consumer standards.

Content: 1)    That the Regulatory Improvement Plan be approved and the progress made in addressing areas of weakness identified in the regulator of Social Housings C2 judgement of the Council against the Consumer Standards as part of its proactive regulatory inspection regime be noted.   2)    That the feedback from the Performance Monitoring Panel regarding the tenant Satisfaction Measure (TSM) Analysis scrutinised on 15 October 2025 be noted.   3)    That the Tenant Engagement Impact Assessment report be noted.  

Reasons for the decision: To provide oversight, awareness, and assurance of the Councils compliance with regulatory requirements as a Social Landlord.

Alternative options considered: Do Nothing – to retain progress updates through operational arrangements with the Portfolio Holder for Strategic and Operational Housing. This option is not considered to be appropriate as the Regulator of Social Housing is clear that Councillors are responsible for ensuring that the Council, in its role as a registered provider, is meeting the regulatory standards.