Decision

Annual Complaints Report 2024-25

Decision Maker: Cabinet

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Date of Decision: November 17, 2025

Purpose: A summary of complaints across the council in 2024/25 financial year

Content:

Supporting Documents

Annual Complaints Report 2024-25.pdf
Appendix 1 - Annual Complaints Report 2024-25.pdf
Appendix 4 - Annual self-assessment against the LGSCO code 2024-25.pdf
Appendix 2 - Ombudsman Letter 2024-25.pdf
Appendix 3 - Ombudsman data 2024-25.pdf

Related Meeting

Cabinet - Monday, 17 November 2025 7.00 pm on November 17, 2025