Decision Maker: Policy and Resources Committee

Outcome: Item Deferred

Is Key Decision?: No

Is Callable In?: No

Date of Decision: December 11, 2025

Purpose: A decision is required on the future delivery model for in-person customer service within the district. The options are to continue providing the service from a fixed location in Bognor Regis, or to change to a model that maintains in-person customer service at Arun Civic Centre while enhancing provision through an outreach service at additional venues across the district.

Content: