Decision

Complaints and Compliments Policy

Decision Maker: Performance and Resources Scrutiny Committee

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Date of Decision: February 26, 2026

Purpose:

Content: Members considered the report as circulated within the agenda pack.   Following scrutiny, the recommendation was supported to Cabinet. 

Supporting Documents

Cabinet 12.03.2026.pdf
Covering report - Complaints and Compliments Policy.pdf
Appendix 1 - Complaints and Compliments Policy.pdf
Appendix 2 - IIA - Stage 1.pdf