Decision

CORPORATE PERFORMANCE - QUARTER 3 2025/26

Decision Maker:

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Date of Decision: March 11, 2026

Purpose:

Content: Cabinet received a report and presentation from the Chief Executive highlighting the Council’s performance across key priorities and projects for Quarter Three 2025/26 and providing an update on progress against current strategic risks.   The report provided Members with an update on delivery of the Making Stevenage Even Better Programme, along with corporate performance results across the Council’s business units.  Members were pleased to note that Quarter 3 had been another successful period for the Council, reporting on 54 Corporate Performance Measures and over 70 key projects.   The Chief Executive advised that a small number of areas required specific attention and active management by officers going forward and this was reflected in the report recommendations which were being closely monitored by Senior Management.   The Chief Executive advised the meeting of the Government’s intention to have a local outcomes framework for local government which had approximately 120 indicators reflecting performance of the council alongside public experience of the town and the council.    Members made the following comments:   ·         Thanks were given to all staff working towards the continued performance improvements; ·         Members were pleased to note the number of housing development schemes going ahead in the town; ·         The opening of the indoor market had been a success with a high footfall through the market; ·         Although it was recognised that there was still work to do on the void numbers, the Portfolio Holder for Housing gave reassurances that void properties were being closely monitored and although she was pleased to see that the figures were gradually improving, officers and members were working hard to achieve substantial improvement to this area; ·         There had been welcome changes introduced in relation to waste collection services and the Portfolio Holder for Environment thanked the officers involved in the delivery of this service; ·         Following Local Government Reorganisation, there would be new and wider priorities in relation to performance monitoring resulting in necessary learning relating to those areas the Council was not currently responsible for.   It was RESOLVED:   1.    That the service performance against 54 corporate performance measures and progress of key projects in Quarter Three 2025/26 through the Making Stevenage Even Better Programme (Appendix A) be noted. 2.    That the proposal to replace the two Housing Complaints Satisfaction measures be agreed (section 4.3.9).   3.    That the improvement actions being taken to improve void turnaround times and deliver value for money for tenants be noted (section 4.3.2).   4.    That the strategic risk updates (section 4.6) be noted.

Supporting Documents

5 Cabinet Cover Report Q3 FINAL 3.pdf
5 Appendix A Q3 2526 Performance Compendium.pdf
5 Appendix B Q3 2025-26 Ombudsman Case Update.pdf

Related Meeting

Cabinet - Wednesday, 11 March 2026 - 1.00pm on March 11, 2026