Decision Maker: Executive

Outcome: Recommendations Approved

Is Key Decision?: Yes

Is Callable In?: Yes

Date of Decision: October 24, 2024

Purpose:

Content:   1.1. To note the business case for Phase 3 of the programme and the projected benefits from the investment in this programme of work. 1.2. To note the council’s approach to resourcing the programme – in particular, the use of permanent resourcing to reduce the investment needed. 1.3. To note that Phase 3 of the programme will deliver £2.775m in net savings over four years, with a total payback period for Phases 1, 2 and 3 of 5.24 years. 1.4. To approve the allocation of £4.411m to fund Phase 3 of the Resident Experience Programme, to be drawn down over 3 years commencing Quarter 3 of 2024/25. 1.5 To note ongoing expenditure from 25/26 onwards of up to £0.539m will be required for licensing and support of new technical solutions. Approval of these costs will be requested via a separate growth bid.     AGREED RECOMMENDATIONS   – as detailed in the report – as detailed in the report – none