The Pensions Board of Hammersmith and Fulham Council met on Wednesday 3 June 2026. The meeting agenda included a review of key performance indicators, an update on pension administration, and discussions on a draft conflicts of interest policy.

Key Performance Indicators

The board was scheduled to review a summary of the performance of the Local Pension Partnership Administration (LPPA) in providing pension administration services to the Hammersmith & Fulham Pension Fund. This report, covering the period January to March 2026, was expected to detail Key Performance Indicators (KPIs) related to casework performance, contact centre calls, and customer satisfaction scores, and indicate any continuous improvement in the delivery of the pension administration service by LPPA.

Pension Administration Update

A summary of activity in key areas of pension administration for the Hammersmith & Fulham Pension Fund was to be presented. This update was expected to cover employer engagement, member satisfaction surveys, complaint handling, helpdesk performance, communications, member engagement with PensionPoint, and regulatory matters. The report was anticipated to highlight ongoing challenges such as complex legislation and managing data, with some issues expected to take considerable time to resolve. It was also expected to note progress on the McCloud remedy, the Pensions Dashboard, and the impact of the Pensions Bill. The budget for pension administration costs for 2025/26 was also to be discussed, with actual costs being lower than expected.

Conflicts of Interest Policy

The board was to be presented with a draft conflicts of interest policy for the Hammersmith & Fulham Pension Fund. This policy is a requirement under the Local Government Pension Scheme (Amendment) (Governance) Regulations 2026. The draft policy was compiled in collaboration with Hymans Robertson and was to be presented to the Pension Fund Committee for finalisation. The policy aims to set out the council's approach to identifying, monitoring, and managing actual, potential, and perceived conflicts of interest within the pension scheme.