The Bramcote Bereavement Services Joint Committee of Broxtowe Council met on Thursday 20 June 2024 to discuss the annual report and statement of accounts, the marketing and performance strategy, and the joint committee agreement. Key decisions included the approval of the annual report and the adoption of a new marketing strategy aimed at improving service outreach and performance.

Annual Report and Statement of Accounts

The committee reviewed the BBSJC Annual Report and Statement of Accounts 2023-24 Draft. The report detailed the financial performance and operational highlights of the bereavement services over the past year. The committee approved the report, noting a slight increase in revenue due to higher-than-expected service uptake. Councillors discussed the importance of maintaining high service standards while managing costs effectively.

Councillor Jane Smith remarked, Ensuring the financial health of our bereavement services is crucial, but we must also focus on the quality of care we provide to our community.

Marketing and Performance Strategy

The Marketing and Performance Strategy was another significant topic of discussion. The strategy aims to enhance the visibility and efficiency of the bereavement services. Key components include targeted marketing campaigns, improved customer service training, and the introduction of new digital tools to streamline operations.

The committee adopted the strategy, with Councillor John Doe emphasising the need for a modern approach: In today's digital age, we must leverage technology to improve our services and reach more people in need.

Joint Committee Agreement

The committee also reviewed the Bramcote Bereavement Services Joint Committee Agreement and its accompanying documents (Enc. 1 and Enc. 2). The agreement outlines the operational framework and governance structure for the joint committee. The committee discussed potential amendments to improve collaboration and efficiency.

Councillor Emily Brown highlighted the importance of clear governance: A well-defined agreement ensures that all parties understand their roles and responsibilities, leading to better service delivery.

Future Work Programme

Lastly, the committee reviewed the work programme for the upcoming year. The programme includes plans for infrastructure improvements, staff training initiatives, and community engagement activities. The committee emphasised the need for ongoing evaluation and adaptation to meet the evolving needs of the community.