The Customer Focus Scrutiny Committee of Exeter Council convened on 27 June 2024 to discuss several key issues, including the scrutiny work plan, public transportation concerns, and a community lottery proposal. Decisions were made on the scrutiny work plan and the community lottery, while discussions on public transportation highlighted ongoing challenges.

Scrutiny Work Plan

The committee reviewed the Plan of Business and Scrutiny Work Plan for the upcoming year. The plan outlines the key areas of focus for the committee, including housing, public services, and community engagement. Councillors debated the prioritisation of these topics, with some arguing for a greater emphasis on housing due to the current crisis. The committee ultimately decided to adopt the proposed work plan, with a commitment to revisit and adjust priorities as needed.

Public Transportation Concerns

Councillor Martyn Snow presented the Stagecoach Proforma, addressing ongoing issues with Stagecoach services in Exeter. The discussion centred on frequent delays and cancellations, which have significantly impacted residents. Councillor Snow quoted a resident's frustration:

I rely on the bus service to get to work, and the constant delays are making it impossible to keep my job.

The committee acknowledged these concerns and agreed to invite representatives from Stagecoach to a future meeting to discuss potential solutions.

Community Lottery Proposal

The committee considered an email from D Moore regarding a Community Lottery proposal. The lottery aims to raise funds for local community projects and organisations. Councillors debated the ethical implications and potential benefits of the lottery. Supporters highlighted the success of similar schemes in other councils, while opponents raised concerns about gambling addiction. The committee decided to approve the proposal, with a provision for regular reviews to monitor its impact.