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Customer Services Scrutiny Committee - Monday, 3rd February, 2025 10.00 am

February 3, 2025 View on council website

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Summary

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Attendees

Profile image for Councillor Rita Turner
Councillor Rita Turner Independent Group • Elmton with Creswell
Profile image for Councillor Amanda Davis
Councillor Amanda Davis Labour Group • Elmton with Creswell
Profile image for Councillor Louise Fox
Councillor Louise Fox Reform • South Normanton West
Profile image for Councillor Lisa Powell
Councillor Lisa Powell Labour Group • South Normanton West
Profile image for Councillor Phil Smith
Councillor Phil Smith Portfolio Holder for Housing • Labour Group • South Normanton West
Profile image for Councillor Vicky Wapplington
Councillor Vicky Wapplington Labour Group • Barlborough
Profile image for Councillor Deborah Watson
Councillor Deborah Watson Leader of the Independents Group • Independent Group • Tibshelf
Profile image for Councillor Donna Hales
Councillor Donna Hales Deputy Leader of the Council • Labour & Co-operative • Bolsover North and Shuttlewood

Topics

No topics have been identified for this meeting yet.

Meeting Documents

Agenda

Agenda frontsheet 03rd-Feb-2025 10.00 Customer Services Scrutiny Committee

Reports Pack

Public reports pack 03rd-Feb-2025 10.00 Customer Services Scrutiny Committee

Minutes

Printed minutes 03rd-Feb-2025 10.00 Customer Services Scrutiny Committee

Additional Documents

6. Crpt - Policy and Procedure on the Management of Unreasonable Complaints or Customers
6.2 Appendix 2 - Zero Tolerance and Standards Letter
Appendix 2
7. CSSC report Electrial Policy
Appendix 1
10. CRpt CSSC Work Prog 2025
8. CSSC report Gas and Heating Compliance Policy
Appendix 1
9. Crpt PSM INTERIM Report - Review of Councils Approach to Waste Disposal Education
Appendix 1
Appendix 1
4. DRAFT Customer Services Scrutiny Committee Minutes - 18.11.2024
5. Key Decisions
6.1 Appendix 1 Unreasonable Behaviour H V Policy Oct 2025
6.3 Appendix 3 - Compliments Comments and Complaints Policy April 2024