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Customer Services Scrutiny Committee - Monday, 3rd February, 2025 10.00 am
February 3, 2025 View on council websiteSummary
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Attendees
- Amanda Davis
- Lisa Powell
- Louise Fox
- Phil Smith
- Rita Turner
- Vicky Wapplington
- Alice Willoughby
- Lesley Botham
Documents
- 6.1 Appendix 1 Unreasonable Behaviour H V Policy Oct 2025 other
- Public reports pack 03rd-Feb-2025 10.00 Customer Services Scrutiny Committee reports pack
- 5. Key Decisions other
- Agenda frontsheet 03rd-Feb-2025 10.00 Customer Services Scrutiny Committee agenda
- 4. DRAFT Customer Services Scrutiny Committee Minutes - 18.11.2024 other
- 6. Crpt - Policy and Procedure on the Management of Unreasonable Complaints or Customers
- 6.2 Appendix 2 - Zero Tolerance and Standards Letter
- 6.3 Appendix 3 - Compliments Comments and Complaints Policy April 2024 other
- 7. CSSC report Electrial Policy
- 10. CRpt CSSC Work Prog 2025
- Appendix 1
- 8. CSSC report Gas and Heating Compliance Policy
- Appendix 1
- Appendix 1
- 9. Crpt PSM INTERIM Report - Review of Councils Approach to Waste Disposal Education
- Appendix 1
- Appendix 2