The Cabinet Member for Adult Services is scheduled to meet on Thursday 25 September 2025 to discuss adult social care performance and other business. The key item for discussion is the Quarter Four Performance 2024/25 report, which provides an overview of Adult Social Care's performance against key indicators and outlines actions to improve performance. The meeting will also cover the minutes from the previous meeting.

Here are the topics that are scheduled to be discussed in the meeting:

Adult Social Care Performance

The Cabinet Member for Adult Services is scheduled to receive a report on the Quarter Four Performance 2024/25 for Adult Social Care. The report measures performance against the Department of Health and Social Care (DHSC) national Adult Social Care Outcomes Framework (ASCOF) and locally defined indicators.

The report notes that there have been improvements in 11 ASCOF indicators since Quarter 4 2023/24, with the most significant improvements being:

• Overall satisfaction of people who use services and their care and support has improved from 64.6% in 2023/2024 to 67.1% in 2024/25.
• Carers receiving direct payments for support direct to carers have increased from 64.2% in 2023/24 to 100% in 2024/25.
• The proportion of people who receive long-term support who live in their own home or with family has increased from 52.3% in 2023/24 to 67.7% in 2024/25.
• The proportion of people who use services who report having control over their daily life has improved from 78.9% in 2023/2024 to 82.2% in 2024/25.
• Reviews for people in long term support for 12+ months has improved from 55.6% in 2023/24 to 66.4% in 2024/25.

However, the report also notes that 5 ASCOF indicators have declined, with the most notable being:

• The proportion of people who use services who feel safe has declined from 74.3% in 2023/24 to 72.6% in 2024/5.
• The proportion of Section 42 safeguarding enquiries where a risk was identified, and the reported outcome was that this risk was reduced or removed declined from 94% in 2023/24 to 93% in 2024/25.
• The proportion of older people (65 and over) who were still at home 91 days after discharge from hospital declined from 81.2% in 2023/24 to 79.8% in 2024/25.

The report also provides an update on Adult Social Care's involvement approach, including engagement and user experience work.

The report recommends that the Cabinet Member for Adult Services, Councillor Linda Bigham, notes and endorses the action taken in relation to the Adult Social Care quarter four 2024/25 performance, including the next steps outlined in the report, and provides any comments in relation to the report and specific actions required as a result.

Direct Payments

The report pack includes a discussion of direct payments¹ for adult social care.

22% of people are receiving direct payments as at the end of Q4. This is in comparison to the West Midland comparator figure of 25.8%. Work continues to review our Direct Payment approach, and we have developed new promotional materials including videos of those receiving a payment which have been produced to support uptake and understanding. We have also translated our DP information leaflets into Punjabi, Urdu, Arabi and Gujarati given the known ethnicity of those receiving a DP. In 2025 we published a Direct Payment Strategy 2024-2029 developed in order for us to set out how we will continue to develop our Direct Payment offer

Public Report ASC Performance Q4. Year End -Final 2024 -2025

Accelerated Reform Fund Projects

The report pack mentions activity focused upon the implementation of four identified Accelerated Reform Fund projects:

• Shared Lives Recruitment Campaign: Advertising for shared lives² was incorporated in council tax notifications, which generated the most amount of enquiries to the service.
• My Time Project: The project had secured its first opportunities, partnerships with Coombe Abbey Hotel and Coventry Rugby Club.
• Bridgit Online Support Tool: By the end of Quarter 4 2025, 748 people have accessed the site, with 857 self-help plans created for carers.
• Supporting Carers in Hospital Settings: Successful recruitment took place during quarter 4 to create additional provision of a Hospital Liaison support officer at University Hospital Coventry and Warwickshire with the worker starting in June 2025.

Previous Minutes

The minutes from the meeting held on 24 February 2025 are included in the report pack. At that meeting, Councillor Linda Bigham considered a report detailing the Adult Social Care Direct Payment Strategy 2024-2029, and approved it. The minutes also record that Councillor Linda Bigham considered a report which sought the renewal of the Section 75 Agreement between Coventry City Council and Coventry and Warwickshire Partnership Trust³, and approved a further extension of the agreement for a period of 5 years from 1 April 2025 to 31 March 2030.