Cllr Chris Dolphin

Public Services Ombudsman for Wales Annual Letter 2024-25 and half-year complaints performance 2025-26

From: CabinetTuesday, 16th December, 2025 10.00 am - December 16, 2025

The purpose of this report is to share the Public Services Ombudsman for Wales Annual Letter 2024-25 for Flintshire County Council. The Annual Letter provides an overview of the performance of the Council in relation to complaints of maladministration received between 1 April 2024 – 31 March 2025. This report also provides an overview of complaints received by each portfolio of Flintshire County Council in the first half 2025-26 (1 April 2025 – 30 September 2025).

For Determination

Housing Rent Income

From: CabinetTuesday, 16th December, 2025 10.00 am - December 16, 2025

To provide the latest operational update on the collection of housing rent.

For Determination

Preventing Suicide & Self-Harm

From: CabinetTuesday, 16th December, 2025 10.00 am - December 16, 2025

To raise awareness of the Welsh Government’s Suicide Prevention and Self harm Strategy (2025 2035) and seek support for Flintshire County Council to officially adopt the Strategy and develop an action plan for Flintshire to meet the objectives set out in the new strategy.

For Determination

Council Plan Mid-Year Performance Reporting 2025/26

From: CabinetTuesday, 16th December, 2025 10.00 am - December 16, 2025

To support the assessment of progress against the priorities set out in the council plan 2025-2030 for delivery within 2025/26, at the mid-year position.

For Determination

Declarations of Interest

From: CabinetTuesday, 16th December, 2025 10.00 am - December 16, 2025

Recommendations Approved