Martin Lee

Housing Service - Annual Complaints Report 2024/25 and Self-Assessment of the Complaints Code of Conduct

From: Cabinet - Tuesday, 24 June 2025 10.00 a.m. - June 24, 2025

For Cabinet to note the Annual Complaints Report for 2024/25 at Appendix A and the Complaints Code of Conduct: Self-Assessment Form at Appendix B. These documents relate to the Housing Service and form part of the submission requirements by the Housing Ombudsman.

For Determination

Tenant Satisfaction Measures Annual Report

From: Cabinet - Tuesday, 24 June 2025 10.00 a.m. - June 24, 2025

For Cabinet to note the 2024/25 Tenant Satisfaction Measures (TSMs) set out at Appendix A, which are required to be submitted annually to the Housing Regulator and published by the Council.

For Determination

Review of Service Support Grants to the Voluntary and Community Sector 2025 for the 2026-29 scheme

From: Cabinet - Tuesday, 24 June 2025 10.00 a.m. - June 24, 2025

To provide detail of the proposed changes to the Council’s scheme of Service Support Grant (SSG) funding to the Voluntary and Community Sector (VCS).

For Determination

Low-Income Families Tracker (LIFT) Update

From: Cabinet - Tuesday, 24 June 2025 10.00 a.m. - June 24, 2025

To provide an update on the programme of work related to the Low-Income Family Tracker (LIFT).

For Determination

Exclusion of the Press and Public

From: Cabinet - Tuesday, 24 June 2025 10.00 a.m. - June 24, 2025

Recommendations Approved