Customer Service
The provision of assistance and advice to those who buy or use the products or services of a company or organization, identified as a focus area for the Resources and Services Overview and Scrutiny Committee.
Concept
Primary Focus Stories
4 stories
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Tower Hamlets Council Admits Need for More Customer Service Staff Amid Resident Complaints
March 25, 2026 • Tower HamletsPrimary -
Greenwich Extends Contact Centre Hours, Implements Tech Upgrade to Improve Customer Service
November 24, 2025 • GreenwichPrimary -
Southwark Council to Review Customer Service Performance at Audit, Governance and Standards Committee Meeting
November 23, 2025 • SouthwarkPrimary
Primary Focus Meetings
1 meeting
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the Resources and Services Overview and Scrutiny Committee of Tendring Council
September 15, 2026 • TendringPrimary