Purpose

This report seeks approval to award a contract to Mobysoft Limited for the provision of a landlord rent and service charge arrears management platform.

The procurement process was undertaken through the Government Commercial Agency (GCA) G-Cloud 14 framework, using a defined clarification questions aligned to evaluation and award criteria.

This report therefore recommends the award of the contract to Mobysoft, which achieved the highest overall evaluation score. The tender represented best value for money, offering the required functionality to support income recovery, income maximisation and tenancy/lease sustainment objectives.

The contract will be awarded for a period of 4 years including a 12 months extension period, commencing in October 2026. The estimated total 4 year contract value is £497,233.04 in aggregate (excluding VAT).

This report is presented to the Director of Housing for approval in line with Contract Standing Orders.

Decision

THAT the Director of Housing agrees the following recommendations (and note any exceptions or relevant impact):

1. The award of the contract to Mobysoft Limited for a period of 48 months (including 12 months contract extension) for the sum of £497,233.04 in total (excluding VAT).
2. That a Contract Management Review is held prior to a proposed contract extension.