Housing Ombudsman Determinations 2023 - Report by the Monitoring Officer under section 5A of the Local Government and Housing Act 1989

April 24, 2024 Cabinet (Cabinet collective) In call-in window View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

...to note the Housing Service's strategic responses and service-level action plans addressing severe maladministration determinations by the Housing Ombudsman.

Full council record
Content

 
The Executive Mayor in Cabinet
Resolved
 
2.1
To note the Housing Service responses to
these severe maladministration determinations at the strategic
level within the Housing Transformation Programme, and action plans
at a service level to address specific service concerns raised by
these HO determinations.

Supporting Documents

Severe Maladministration Determinations Final.pdf

Details

OutcomeRecommendations Approved (subject to call-in)
Decision date24 Apr 2024