Local Government & Social Care Ombudsman Public Report
November 11, 2025 Cabinet (Cabinet collective) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
...to formally consider the Local Government & Social Care Ombudsman's public report regarding a complaint about Adult Social Care, approve the Council's response and action plan, authorise the Director of Adult Social Care to provide evidence of compliance, and agree to provide further assurance updates to the Adults and Health Scrutiny Panel.
Full council record
Content
Declarations of
interest for this item:
None
RESOLVED:
That Cabinet:
1.
Noted the findings of the Local Government & Social Care
Ombudsman’s public report (Ref: 24 014 203) Appendix
1.
2.
Approved the Council’s response and endorse the action plan
set out in Appendix 2.
3.
Authorised the Director of Adult Social Care to provide evidence to
the Ombudsman of the Council’s compliance with the
recommendations by 19 November 2025.
4.
Agreed to that further assurance updates will be provided to the
Adults and Health Scrutiny Panel
Reasons for
decision
The decision will ensure that the Council
meets its statutory duty under Section 31(2) of the Local
Government Act 1974 to formally consider the Ombudsman’s
public report within three months of publication.
The recommendations also provide assurance
that the Council is taking appropriate steps to address the issues
identified, provide redress to those affected, and strengthen
systems to reduce the risk of recurrence.
Alternative options
considered
There are no alternative options. The Council
is legally required to formally consider the Ombudsman’s
report and to respond within the required timeframe. It is not mandatory to follow the
Ombudsman’s recommendations, but it is recommended that the
Council does.
Related Meeting
Cabinet - Tuesday, 11th November, 2025 6.30 pm on November 11, 2025
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 11 Nov 2025 |