This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
...whether to award a one-year contract worth £126,773.34 (exc VAT) to Ultima Business Solutions Ltd for the ITSM toolset, commencing on 17/02/2026.
Full council record
Purpose
The IT Service Management (ITSM) platform is
fundamental to the target operating model and is widely used by
internal teams and key suppliers to manage demand from end users
from notification of the issue through to resolution of tickets
logged.
Content
The award of contract to Ultima Business
Solutions Ltd to commence on 17/02/2026 for a period of 1 year. The
total value of the contract including any options to extend is
£126,773.34 (exc VAT).
Details
| Outcome | Recommendations Approved |