Update on Improving the Customer Experience
June 29, 2023 Cabinet (Cabinet collective) Key decision Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
...to approve the Council's Customer Service commitments, as detailed in Appendix A of the report, and to note the progress made in improving the customer experience.
Full council record
Purpose
To update Cabinet on the progress made and
future plans to improving the Customer Experience and to agree the
Council’s Service Standards.
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 29 Jun 2023 |
| Subject to call-in | Yes |