Annual Housing Complaints Report 2025/2026
September 24, 2026 Cabinet (Cabinet collective) Key decision Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
The Cabinet decided to approve the Annual Housing Complaints Report and the new Housing Complaints Policy. They also delegated authority to the Director of Housing to make minor amendments to the policy.
Full council record
Purpose
Note the content of the report and as the Governing Body provide a response to the Annual Housing Complaints Report 2025/2026 which will be published on the Council’s website as part of the new statutory requirement and submitted to the Housing Ombudsman Service.
Related Meeting
Cabinet - Thursday 24 September 2026 6.30 pm on September 24, 2026
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 24 Sep 2026 |
| Effective from | 3 Oct 2026 |
| Expected date | 24 Sep 2026 |
| Originally due | 24 Sep 2026 |
| Lead officer | Emma Talbot |