Adult Social Services Statutory Complaints Report 2023-24

October 22, 2024 Adult Social Services, Health and Housing Committee (Committee) Key decision Approved View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

...to note the Adult Social Services Statutory Complaints Report for 2023-24, which analyzes complaints, summarizes learning, and details actions taken by Adult Social Care to address issues arising from complaints.

Full council record
Purpose

This report provides an analysis of Adult
Social Care complaints completed for the period 1st April
2023– 31st March 2024. The report also summarises learning
from complaints and actions taken by Adult Social Care in 2023-24
to address actions arising from complaints.

Content

RESOLVED: That the Committee:
NOTED the report. 
 

Supporting Documents

8. LBRuT_Adults_Annual_Complaints_Report_2023-24_Final.pdf
8. App1_Richmond_Adults_Annual_Statutory_Complaints_Report 23-24 FINAL.pdf

Details

OutcomeRecommendations Approved
Decision date22 Oct 2024