This week in Surrey:

Council Faces Scrutiny Over AI Policy and IT System Transitions

The Resources and Performance Select Committee met on Thursday, October 8th, to address critical issues surrounding the council's performance, the proposed Artificial Intelligence (AI) policy, and the complex transition of IT systems ahead of Local Government Reorganisation (LGR). The committee approved the Q1 performance report, adopted recommendations for the AI policy, and noted the Cabinet's response to previous recommendations on IT system transitions.

Performance Report Highlights Red Flags in Key Services

The Q1 2026/27 Performance Assurance Report revealed that while 45 performance indicators were on track, eight were flagged as red. These included significant concerns regarding the timely completion of Data Protection Subject Access Requests (SARs), corporate complaint response times, and the representation of ethnic minority staff and those under 30. Procurement spend on local suppliers and the timely production of draft meeting minutes also fell into the red category.

While officers assured the committee that no core statutory duties were at risk of failure, they acknowledged capacity pressures due to LGR preparations and areas with higher staff attrition. The proportion of SARs completed within the statutory one-month timeframe dropped to 48%, with a backlog attributed to an unprecedented number of complex requests, particularly in children's services. Outsourcing is being used to address this, but the committee expressed concern about the lack of an estimated timeline for improvement.

• What's Happening: The Q1 performance report identified several areas of concern, including delays in subject access requests and complaint handling.
• Why it Matters: These delays can impact residents' ability to access information and have their concerns addressed promptly, potentially affecting vulnerable individuals who rely on these services.
• Impact on Vulnerable Groups: Delays in SARs and complaint handling can disproportionately affect those seeking information about their care or seeking redress for service failures.
• Key Decision: The committee reviewed the Q1 performance report, noting areas requiring improvement.

You can find more details in the Resources and Performance Select Committee meeting agenda.

AI Policy Drafted Amidst Calls for Greater Transparency and Training

The proposed update to the council's Artificial Intelligence (AI) Policy was a major focus, aiming to establish a framework for its safe, ethical, and lawful use. Councillor Hazel Watson questioned the policy's limited scope for labelling AI-generated content, advocating for broader transparency across all council outputs. Officers explained that while AI is increasingly embedded in existing tools, transparency is primarily addressed through corporate privacy notices.

Councillor Jonathan Essex raised concerns about the policy not going far enough in limiting AI use in high-risk areas such as safeguarding and direct resident communication. He also pressed for public reporting on the environmental impact of AI use. The committee discussed the need for mandatory AI training for members and staff, with Councillor Andy Burton suggesting a dedicated section on training requirements. The policy was noted to be read alongside existing professional and statutory requirements, with a commitment to further consideration of environmental impact reporting.

• What's Happening: A draft AI policy was reviewed, with discussions focusing on transparency, high-risk applications, and environmental impact.
• Why it Matters: As AI becomes more prevalent, a clear policy is essential to ensure its responsible use, protect residents, and maintain public trust.
• Impact on Residents: The policy's effectiveness will determine how AI is used in public-facing services, influencing everything from communication to decision-making. The lack of explicit environmental impact reporting was a point of concern.
• Key Outcome: The committee adopted recommendations for the AI policy, including sharing it with new unitary authorities and strengthening protocols for human review.

IT System Transition: Cabinet's Response Noted Amidst LGR Preparations

The committee noted the Cabinet's response to previous recommendations regarding the transition of critical IT systems as part of Local Government Reorganisation (LGR). The Cabinet confirmed that a critical path would be developed for each Tranche 1 system, and robust risk management approaches would be maintained. A follow-up session on this topic is scheduled for the December committee meeting.

• What's Happening: The Cabinet's response to recommendations on IT system transition for LGR was noted.
• Why it Matters: The smooth transition of IT systems is crucial for maintaining essential services during LGR and ensuring continuity for residents.
• Impact on Residents: Any disruption to IT systems could impact the delivery of council services, highlighting the importance of careful planning and risk management.

Other Matters

Planning and Regulatory Committee: Numerous Applications Considered

The Planning and Regulatory Committee - Action Under Delegation was scheduled to consider a summary of decisions made by the Planning Manager under delegated powers

This week in Surrey:

Urgent Funding for Special Educational Needs and Disabilities (SEND) Places Approved Amidst Rising Demand

Surrey County Council's Cabinet met on Tuesday, September 29th, making a critical decision to allocate over £26 million towards expanding specialist school places for children with Special Educational Needs and Disabilities (SEND) and those requiring Alternative Provision (AP). This significant investment comes as the number of children requiring these vital services has more than doubled since 2019, placing immense pressure on existing resources and leading to a projected shortfall of specialist places. The decision, though time-critical, aims to ensure that more children can receive the support they need closer to home, reducing reliance on expensive independent placements and helping the new unitary authorities inherit a clear, deliverable programme.

£26.9 Million Boost for SEND and Alternative Provision

The Cabinet approved the allocation of £26,878,636 from Department for Education (DfE) grants to bolster Surrey's SEND and AP Capital Programmes. This funding includes £8.1 million specifically earmarked for additional specialist places in West Surrey to support children with complex Autistic Spectrum Conditions (ASC). The remaining £18.78 million from the High Needs Provision Capital Grant 2026/27 will be split between East and West Surrey, mirroring the DfE's national allocation methodology.

This funding is crucial for creating up to 452 specialist places, including 399 new ones and making 54 temporary places permanent. The goal is to have these places ready for the 2027/28 academic year. This proactive approach is essential to prevent further dependence on high-cost independent placements and to ensure Surrey meets its statutory duties under the Education Act and Children and Families Act.

• What's Happening: Over £26 million has been allocated to create new specialist school places for children with SEND and AP.
• Why it Matters: The number of children needing specialist support has doubled, and this funding is vital to meet that demand, ensuring children receive appropriate education and support.
• Impact on Vulnerable Groups: This investment directly benefits children with SEND and their families, aiming to provide them with suitable educational environments and reduce the strain on families who may currently rely on expensive out-of-county placements.
• Key Decision: Approval of the £26.9 million funding allocation for SEND and AP capital programmes.

Revised Gypsy and Traveller Plot Allocation Policy Adopted

In a move towards greater transparency and fairness, the Cabinet also approved a revised Gypsy and Traveller Plot Allocation Policy. This policy, developed following an Ombudsman investigation and a review of existing arrangements, introduces a structured waiting list, a weighted scoring methodology, clear eligibility criteria, and documented decision-making processes. These changes aim to ensure a fair, evidence-based, and auditable system for allocating plots and managing waiting lists, reducing the risk of legal challenges and improving consistency. Importantly, the revised policy will not affect existing residents or occupied plots.

• What's Happening: A new, fairer policy for allocating Gypsy and Traveller plots has been approved.
• Why it Matters: This policy aims to ensure equitable access to pitches for Gypsy and Traveller communities, addressing concerns raised by the Ombudsman.
• Impact on Residents: The new policy promotes transparency and fairness in the allocation process, which is crucial for community relations and ensuring needs are met appropriately.

Youth Justice Plan Focuses on Prevention and Diversion

The Cabinet also agreed to the 2026/27 Youth Justice Plan, which will be recommended for approval by the full Council. This statutory plan, developed in partnership with the police, probation, health services, and children's services, prioritises prevention and diversion to keep children out of the formal justice system. Surrey's Youth Justice Service continues to achieve strong outcomes with low rates of first-time entrants, re-offending, and custody compared to national averages. Key priorities for the coming year include reducing re-offending, addressing serious youth violence, tackling disparity, improving educational outcomes, and strengthening victim support.

• What's Happening: The 2026/27 Youth Justice Plan has been approved, focusing on prevention and diversion.
• Why it Matters: This plan aims to reduce youth crime and re-offending by addressing root causes and providing support, ultimately leading to safer communities.
• Impact on Vulnerable Youth: The plan's child-first approach prioritises supporting vulnerable young people, aiming to divert them from the justice system and improve their life chances.

Local Transport Plan Delivery Plan Secures £265 Million Funding

Surrey's Local Transport Plan Delivery Plan (LTDP) has been adopted, securing £265.2 million in funding from the Department for Transport (DfT) for the period 2026/27 to 2029/30. This funding will support a mixed capital investment approach to transport improvements, aligning with national priorities for growth, greener transport, and enhanced safety. The plan acknowledges that future allocations between the new East and West Surrey Councils are still being finalised.

• What's Happening: A Local Transport Plan Delivery Plan has been adopted, securing significant funding for transport improvements.
• Why it Matters: This funding is crucial for maintaining and improving Surrey's transport infrastructure, impacting daily commutes, road safety, and the environment.
• Impact on Residents: The investment will support a range of transport initiatives, from bus services to road safety schemes, aiming to create a more efficient and sustainable transport network.

Budget Overspend Mitigation and Capital Budget Increases Approved

The Cabinet noted the Council's financial position as at July 31st, 2026, which forecasts a revenue overspend of £12.3 million. This is primarily driven by increased external placement costs within Children, Families and Lifelong Learning. However, mitigating measures totalling £7.1 million have been identified, which, if delivered, would reduce the forecast overspend to £5.2 million. The Cabinet also approved increases to capital budgets for the A308 corridor improvement project (£3.1m), the Corporate Parenting Children's Homes programme (£2.1m), and the Ewell Village improvement project (£0.8m), funded by additional grants and historic balances.

• What's Happening: The council is forecasting a revenue overspend, but mitigation measures are in place, and capital budgets for key projects have been increased.
• Why it Matters: While the overspend is concerning, the identified mitigation measures and increased capital investment in essential projects demonstrate a commitment to managing finances responsibly and delivering vital infrastructure.
• Impact on Residents: The increased capital budgets will support improvements to transport links and children's homes, while the focus on mitigating the revenue overspend is crucial for maintaining service delivery.

Other Matters

Adults and Health Select Committee Highlights Performance Challenges and Safeguarding Efforts

The Adults and Health Select Committee met on Thursday, October 1st, to review performance assurance reports, safeguarding practices, and the impact of local government reorganisation. The committee noted that while statutory timescales for adult social care complaints are being met, internal targets are being missed due to increased demand and the complexity of AI-assisted complaint handling. Concerns were raised about the sourcing of residential and nursing care placements, particularly for individuals with learning disabilities and autism, and the committee requested separate performance reporting for East and West Surrey to identify emerging issues promptly. Significant focus was placed on safeguarding, with updates on improved procedures and training, though the committee stressed the need for continuous monitoring and reporting. The committee also discussed the challenges faced by unpaid carers and the effectiveness of the carers' wellbeing break scheme, highlighting the need for improved communication and accessibility.

• Key Takeaway: The committee identified areas of concern in complaint handling, care placement sourcing, and the need for granular performance data post-reorganisation, while acknowledging ongoing efforts in safeguarding and carer support.

You can find more details in the Adults and Health Select Committee meeting agenda.

Children, Families, Lifelong Learning and Culture Select Committee Meeting Postponed

The Children, Families, Lifelong Learning and Culture Select Committee meeting, originally scheduled for Wednesday, September 30th, was postponed. The committee was set to discuss Cabinet's responses to previous recommendations, strategies for supporting children with emotionally-based school non-attendance, and preparations for local government reorganisation. The postponement means these important discussions will be rescheduled.

• Key Information: The meeting was postponed, and its agenda items will be addressed at a later date.

This week in Surrey:

Planning Decisions: Bookham Youth Centre Hours Extended, Epsom Chalk Pit Facility Changes Approved

The Planning and Regulatory Committee met on Wednesday, September 23rd, to consider a range of planning applications. Key decisions included extending operating hours for the former Bookham Youth and Community Centre and approving amendments to a minerals recycling facility at Epsom Chalk Pit. The committee also received updates on the Minerals and Waste Local Plan and changes to the national planning delegation scheme.

Bookham Youth Centre: Extended Hours and Community Benefits

The committee granted permission to vary conditions on the planning permission for the former Bookham Youth and Community Centre on Lower Road, Great Bookham. The approved changes allow for the installation of an air source heat pump, an extension to the opening hours of the main building and the Multi-Use Games Area (MUGA), and amendments to amplified music conditions.

The application, submitted under Section 73 of the Town and Country Planning Act 1990, sought to increase flexibility for the centre's operation. Supporters argued that extended hours and flexibility are crucial for the centre's financial viability and its role as a community asset. Objectors raised concerns about potential noise and disturbance to neighbouring residents.

Officers recommended approval, noting that the proposed changes were modest and would provide community benefits. The Venue Management Plan, secured by condition, was considered sufficient to manage any potential impacts. The committee voted to permit the application, subject to conditions.

• What's Happening: Conditions on the Bookham Youth and Community Centre's planning permission have been varied to allow for extended hours and operational flexibility.
• Why it Matters: These changes aim to make the centre more viable and accessible for community use, particularly for young people.
• Impact on Residents: While some residents raised concerns about noise, the council's decision balances community needs with residential amenity protections.
• Key Decision: Permission granted to vary conditions, allowing for extended operating hours and amended music conditions.

You can find more details in the Planning and Regulatory Committee meeting agenda.

Epsom Chalk Pit: Recycling Facility Amendments Approved

The committee also considered a Section 73 application to vary conditions for a minerals recycling facility and waste transfer station at Epsom Chalk Pit. The amendments related to approved plans, drainage, parking, electric vehicle (EV) charging provision, and the location of mechanical screening equipment.

The application sought to regularise minor deviations from the original permission. Officers considered the proposed changes acceptable, with the revised drainage scheme and relocation of mechanical screening equipment subject to specific conditions.

Concerns were raised by the local member, Councillor Steven McCormick, about the relocation of heavy machinery closer to homes. However, the committee noted that retrospective applications are assessed on their merits and that the proposed amendments were not considered significant. The essential waste management service provided by the facility was also highlighted. The committee unanimously approved the recommendation to permit the application, subject to conditions.

• What's Happening: Amendments to the conditions of a planning permission for a minerals recycling facility at Epsom Chalk Pit have been approved.
• Why it Matters: These changes regularise existing operations and allow for necessary adaptations to the facility, ensuring its continued operation as an essential waste management service.
• Impact on Residents: While concerns about noise and dust were raised, the approved conditions aim to mitigate these impacts, particularly regarding the relocation of machinery and the use of roller shutter doors.
• Key Decision: Amendments to the facility's planning permission approved, subject to updated conditions.

Minerals and Waste Local Plan: Update on New System

The committee received an update on the preparation of a new Minerals and Waste Local Plan. This report informed members about the Government's new plan-making system and its implications for Surrey County Council as the Minerals and Waste Planning Authority. The report outlined the work undertaken to date, including the withdrawal of the old plan, and the next key stages in the plan preparation process. The new system, introduced by the Levelling-Up and Regeneration Act 2023, has strict procedural and timescale requirements.

• What's Happening: An update was provided on the preparation of Surrey's new Minerals and Waste Local Plan.
• Why it Matters: A robust Local Plan is essential for guiding future development and ensuring sustainable management of minerals and waste resources across the county.
• Impact on Residents: The plan will shape future planning decisions, influencing development, environmental protection, and resource management.
• Key Information: The council is preparing a new plan under a new government system with strict timelines.

National Scheme of Delegation for Planning Applications: Changes Ahead

The committee was informed about proposed changes to the Council's Constitution to align with new national regulations introducing a National Scheme of Delegation for planning applications. Under these regulations, certain application types must be determined by officers under delegated powers, while others will be subject to a gateway test involving a nominated member and officer. This means members will no longer be able to call in applications based on objections alone.

Members expressed concerns about the removal of the ability for members to call in applications and the potential impact on local member representation. However, they acknowledged that these changes are driven by national regulations. The Assistant Director, Planning and Development, explained that while direct call-ins would be removed, divisional members would still be consulted on whether applications raise issues of significance.

• What's Happening: Changes are coming to how planning applications are decided, with a new National Scheme of Delegation.
• Why it Matters: This will alter the process for determining planning applications, with more decisions being made by officers and a new gateway test for committee referrals.
• Impact on Residents: The ability for local councillors to call in applications will be removed, and the number of objections will no longer automatically trigger a committee hearing. This could affect how local concerns are raised and addressed in the planning process.
• Key Change: A shift towards officer delegation and a new gateway test for committee referrals, driven by national regulations.

This week in Surrey:

Farnham's Future: Town Centre Revitalisation and A31 Corridor Improvements Take Centre Stage

The Farnham Board met on Friday, September 18th, to review significant progress on the Farnham Town Centre Improvement Scheme and discuss the critical A31 Corridor project. These infrastructure upgrades are vital for the town's economic health and the safety of its residents, with particular attention paid to the impact on local businesses and the ongoing challenges of securing funding for major transport projects.

Farnham Town Centre Transformation Nears Completion

The Farnham Town Centre Improvement Scheme is progressing well, with several phases of work now complete. Pavement works, resurfacing, and new traffic signals have been installed across various junctions, including the West Street Junction and the Lower Church Lane entrance. Drainage repair works on South Street and Union Road are also finished, with resurfacing planned for spring 2026.

The scheme's communication strategy has been robust, with e-newsletters and letters to residents and businesses informing them of progress. Business drop-in sessions are being held monthly, and the council is developing before-and-after materials to showcase the improvements. This focus on communication is crucial for managing disruption and ensuring community buy-in for such extensive works.

• What's Happening: Major phases of the Farnham Town Centre Improvement Scheme are complete, with further works scheduled.
• Why it Matters: These improvements aim to enhance the town centre's appeal, accessibility, and functionality for residents and businesses alike.
• Impact on Residents and Businesses: While disruption is inevitable during construction, the completed phases signal tangible progress towards a more vibrant town centre. The communication efforts are vital for managing expectations and minimising inconvenience.
• Key Outcome: Completion of several key phases, with ongoing work and communication strategies in place.

A31 Corridor Funding Challenges and Safety Reviews

The Farnham A31 Corridor project remains a priority, but its progression is hampered by Local Government Reorganisation (LGR) timings, which mean local funding decisions will fall after vesting day. Surrey County Council is seeking flexibility from the Department for Transport (DfT) to keep the scheme within the Major Road Network (MRN) programme.

In light of recent fatalities and serious accidents at the Hickley's Corner junction, interim safety measures are being reviewed. Speed and red-light violation surveys have been conducted, and improvements to street lighting and pedestrian visibility are being considered. The success of school streets initiatives and a recent Community Infrastructure Levy (CIL) bid for pedestrian improvements in the Highfield South School area were also highlighted.

• What's Happening: The A31 Corridor project faces funding delays due to LGR, while safety reviews are underway following recent accidents.
• Why it Matters: The A31 is a vital transport link, and its safety and efficiency are paramount for residents and commuters. Delays in funding could impact crucial safety upgrades.
• Impact on Residents: The safety of the A31 corridor is a direct concern for all road users. The review of interim measures and potential improvements aims to address immediate safety risks.
• Key Challenge: Securing timely funding for the A31 Corridor project amidst LGR is critical to avoid further delays and ensure safety improvements can be implemented.

Other Matters: Cycle Schemes, HGV Cameras, and Town Centre Improvements

Updates were also provided on the Borelli Cycle Improvement Scheme, which is now complete, with final works including signage and planting to be carried out. The Local Cycling and Walking Infrastructure Plan (LCWIP) is progressing through feasibility design, with public consultation expected in summer/autumn 2026.

The HGV fixed camera on the A287 has been operational for 50 days, issuing over 1,300 Penalty Charge Notices (PCNs), indicating a significant impact on HGV compliance. A list of completed programme projects, including Wayfinding, the A325 reclassification, and various town centre improvements, was also noted.

• What's Happening: Progress on cycle schemes, HGV enforcement, and a review of completed projects.
• Why it Matters: These initiatives contribute to safer, more sustainable transport options and demonstrate the council's commitment to improving local infrastructure.
• Impact on Residents: Improved cycle routes and effective enforcement of traffic regulations benefit the community by promoting active travel and road safety.

You can find more details in the Farnham Board meeting agenda.

Other Matters

Halsey Garton Residential Strategy Continues Amidst Tax Advice Update

The Strategic Investment Board met on Thursday, September 17th, to review updated tax advice concerning Halsey Garton Residential (HGR). The Board agreed to continue with the previously established strategy for HGR, which involves the disposal of all assets and winding up the company. This decision ensures continued oversight and protection of Surrey County Council's interests amidst evolving financial landscapes. The Board also considered the Surrey Property Group (SPG) asset strategy, with decisions detailed in exempt minutes.

• What's Happening: The council is continuing its strategy for Halsey Garton Residential, following updated tax advice.
• Why it Matters: This ensures continued financial management and oversight of council assets, particularly important given projected budgetary pressures.
• Impact on Residents: While not directly impacting services, sound financial management by the council is essential for the stable provision of public services.

You can find more details in the Strategic Investment Board meeting agenda.

Audit and Governance Committee Reviews Complaints, Risk, and Workforce

The Audit and Governance Committee met on Wednesday, September 16th, to review the council's annual complaints performance, risk management, and workforce governance. The committee noted an increase in complaint volumes but also evidence of improved oversight. They endorsed the approach to appointing external auditors for new fire and pension authorities and reviewed internal audit progress. The committee's work is vital for ensuring accountability and transparency in council operations.

• What's Happening: The committee reviewed complaints, risk management, and workforce governance.
• Why it Matters: These reviews are fundamental to maintaining public trust and ensuring the council operates efficiently and ethically.
• Impact on Residents: Improved complaint handling and robust risk management contribute to better service delivery and greater confidence in the council's operations.

You can find more details in the Audit and Governance Committee meeting agenda.

Leader Decisions: Fire Authority Funding and Council Tax Notional Amounts Set

On Thursday, September 17th, Leader Tim Oliver OBE made decisions regarding the apportionment of settlement funding for the future Combined Fire and Rescue Authority (CFRA) and set the 2026/2027 Band D Council Tax Alternative Notional Amount. This is a critical step in the Local Government Reorganisation process, ensuring financial clarity for the new authorities. While the Chief Fire Officer raised concerns about the proposed funding, the Leader committed to lobbying the government for real-terms funding protection.

• What's Happening: Decisions were made on funding allocations for the new Combined Fire and Rescue Authority and Council Tax notional amounts.
• Why it Matters: These decisions are crucial for the financial stability and operational capacity of the new fire and rescue service and for setting a baseline for council tax.
• Impact on Residents: Ensuring adequate funding for the fire service is vital for public safety. The setting of notional council tax amounts provides a basis for future budget planning.

You can find more details in the Leader Decisions meeting agenda.

Surrey Pension Fund Committee Addresses Investment and Risk

The Surrey Pension Fund Committee met on Monday, September 14th. A public question highlighted concerns about investments in conflict zones, with the committee reiterating its policy of expecting investment managers to integrate responsible investment principles. The committee reviewed the fund's strong Q1 performance, responsible investment updates, and approved revisions to the risk methodology. These discussions are essential for ensuring the long-term financial health of the pension fund and for aligning investments with ethical considerations.

• What's Happening: The committee reviewed investment performance, responsible investment policies, and risk management.
• Why it Matters: Sound investment management and ethical considerations are crucial for the sustainability of the pension fund and the financial security of its members.
• Impact on Members: The committee's decisions directly affect the value of pensions and the ethical standing of the fund's investments.

You can find more details in the Surrey Pension Fund Committee meeting agenda.