Content

DECISION
 
The Mayor in
Sub-Committee RESOLVED;
 

1.    
Notes the Regulatory Judgement as at Appendix 1 of the report
submitted.
 

2.    
Notes the progress made since self-referral in October 2024
in addressing the standards across our Housing Management
Service.
 

3.    
Notes the update on our Your Voice, Our Action: Safe Homes,
Great Services

 

4.    
Improvement Programme as at
p1.30-p.140 of the report
submitted.

Reasons for the decision

The Regulatory
Judgement is the RSH’s published assessment of our Housing
Management service and how well we are delivering outcomes for our
residents. We are sharing this judgement with Cabinet to provide
assurance that whilst the C3 Grading means we are not meeting all
of the standards, the Council has a robust improvement programme in
place to address the failings and improve services for
residents.
 
All of the issues
identified within the judgement are those which had been reported
in advance of the inspection to the RSH as part of our
self-referral and we are already making progress in addressing the
issues. This progress is detailed within the report and the ongoing
delivery of the improvements will be overseen by the Housing
Management Cabinet Sub Committee.

Alternative options considered

There is no
alternative option. The RSH has published their judgement and the
findings within it will continue to form the basis of our
improvement plan.