Purpose

The new Target Operating Model (TOM) has been developed to
better align to the organisation’s priorities and ensures
that the community is front-and-centre of decisions that matter to
them. The vision of the new TOM is to:
“Create a more efficient, effective, and responsive public
sector organisation that is better able to meet the needs of its
communities.”

This update will present the council’s new and updated TOM,
that takes account of a comprehensive series of engagement sessions
held since October 2023

Content

DECISION
 

1.   
Approve the formal launch of the council’s new Target
Operating Model (TOM).
 
2.   
Take note of the TOM launch campaign (Section 3.8 of the
report), which will commence on 1 November 2024. This campaign will
highlight the TOM Guidance Notes and TOM People First Activity Map,
as detailed in Appendices B and C to the report,
respectively.
 
Action by
CHIEF EXECUTIVE (S. HALSEY)
Acting Deputy Director Strategy, Improvement, Transformation (A.
Hakim Rahman)