Purpose

A
review of the complaints received under the Council’s
complaints procedure between 1 October 2024 and 31 March
2025.

Decision

RESOLVED – That the summary of complaints over period two
2024/25 (1 October 2024 to 31 March 2025) be
noted.

 
REASON FOR
DECISION: To enable Cabinet to
understand the Council’s current performance in relation to
complaints handling.