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Budget Meeting, Overview & Scrutiny Committee - Tuesday, 14th January, 2025 6.30 p.m.

January 21, 2025 View on council website Watch video of meeting
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Summary

The Overview and Scrutiny Committee reviewed the proposed Budget Report 2025-26 and Medium Term Financial Strategy (MTFS) 2025-28 and the proposed Fees and Charges for 2025-26. The committee agreed to make a series of recommendations and requests for further information.

Fees and Charges

The committee discussed a number of issues relating to the proposed Fees and Charges for 2025-26, including two new charges being introduced for disabled residents, one for personalised disabled bay permits of £30, and one for blue badge permits of £10. Councillor Abdi Mohamed argued that disabled people struggle far more and have quite higher costs and that these permits allow them to get out into society, and asked Councillor Saeed Ahmed, Cabinet Member for Resources and the Cost of Living to look again at introducing these new charges. Councillor Asma Islam, Chair of the meeting asked officers to provide an Equality Impact Assessment, and the amount of income the Council expected to generate from these charges.

Councillor Rabina Khan asked about how Leaseholder Service Charges were calculated, and was told by Corporate Director of Housing and Regeneration, David Joyce, that the Council sends out estimated bills so that leaseholders could come back and raise any queries. Councillor Khan asked for a benchmarking comparison with neighbouring boroughs.

Budget

The committee discussed the main budget with Councillor Ahmed and Julie Lorraine, Corporate Director of Resources and Deputy Chief Executive, and a number of Corporate Directors. Councillor Ahmed told the meeting that the Council has once again succeeded in producing a sustainable budget for the next three years, and highlighted a £65 million investment package including £7.5 million for free home care, £15 million for waste services, £6.5 million for a Community Financial Resilience Fund, and £3.1 million for the Mayor's Energy Fund.

Councillor Mohamed asked about a proposed saving of £1.1 million a year by reducing spending on police officers. Councillor Ahmed explained that this decision had been made after being told by the Metropolitan Police that, due to recruitment issues, seeking extra police officers to tackle the crime in the borough ... was unachievable, and that the Mayor intends to invest in CCTV instead. Councillor Mohamed asked how the Council would be adequately funded to deliver a fighting for community safety after this saving. Ms Lorraine told the meeting that the Met and the Council have a partnership task force and that Tower Hamlets is one of the only boroughs in London to have one.

Councillor Natalie Bienfait, Scrutiny Lead for the Environment and Climate Emergency asked about the £15 million investment in waste services. She was told by Simon Baxter, Corporate Director of Communities, that the reason the investment was needed was because since 2020 the budget has flat lined, despite an increase in the population of the borough.

Councillor Islam asked about the waste service, which she was told had a base budget of £20 million. She said that the investment of £15 million in the service was a massive growth, and asked what the sustainability long term of the service was, asking where are the savings going to come from?. Ms Lorraine explained that historically the service had consistently ... overspent and that reality Councillor, is you've always had a £25 million pound waste service, but you had a £20 million pound budget.

Councillor Khan asked about the Council Tax rate being increased by the maximum allowable amount of 4.99%, saying 75% of people are going to get a council tax increase and asking what the justification was. Councillor Ahmed said that Tower Hamlets is actually the lowest in terms of rises that we've had, but is the sixth lowest in London, and that freezing Council Tax is an option, at the same time, those who can pay should support those who can't. Councillor Ahmed explained that the decision had been made to support those residents who cannot afford the increase and that those who can afford should pay the way through. Ms Lorraine added that the government operate on the assumption that you do generate your revenue, and that if you don't, and the funded formula changes, you just lose it.

Councillor Lee asked about the proposed savings of £77 million over the next three years, saying that it will obviously have an impact on frontline services. Ms Lorraine explained that the majority of the savings are coming from corporate and cross-cutting services, and that if the Councillors looked at the pie chart in the report pack, they would see that housing regeneration, children's services and adult social care, which are the three areas where we experience significant pressures, face the least challenge on savings.

Councillor Khan asked about the proposed £13 million investment in technology and £2 million in fleet electrification, asking how will this investment be prioritised. Ms Lorraine told him that the services that are going to be delivering savings using technology, we invest in the technology, they get to use it for a whole year, at no point during that year is any saving expected. In relation to fleet electrification, Ms Lorraine said that the Council spend £3 million a year on diesel, Councillor, and that's how we'll achieve the savings, by electrification of the fleet.

Councillor Uddin asked what are the main cost drives for the health and adult social care service this year and how are the planning for the population change and the increasing demand for service?. Ms Lorraine told the meeting that the main cost drivers in Adult Social Care were higher need, higher volumes, and inflation, and that to manage demand, the Council is looking at how can we meet those needs in a different way, and intervene sooner. Corporate Director for Health and Social Care, Georgia Chimbani added that what you can do is delay the need for adult social care by working closely with Steve Reddy, Corporate Director for Children's Services to support children, and from a public health perspective, it's ensuring that we try to keep people healthier for as long as possible.

Councillor Lee asked about the reliance on technology to produce savings of £77 million, saying that she understood some of the proposals were pretty standard, but that some of it I have concerns about, including staffing and residents. Ms Lorraine told the meeting that there are no assumptions, Councillor, on savings as a reduction in the number of permanent posts and that AI is going to happen and that the Council wanted to be ready, and use AI to do the transactional tasks, freeing up people to do the things machines can't. Ms Chimbani explained that Adult Social Care had piloted a system called 'Magic Notes' that supports the recording of conversations. She said that it would save time for social workers and mean people who are waiting, instead of possibly waiting a couple of months, hopefully you now just need to wait maybe a couple more weeks. Councillor Lee asked for a little bit more detail about these proposals.

Councillor Mohamed asked about the reliance on technology for savings in 2026-27 and 2027-28, saying that whilst Ms Lorraine had said that savings would not be forced on departments in 2025-26, with that specific saving, I'm assuming of the £77 million that was mentioned, has that not already been baked in?. Ms Lorraine explained that the savings figure of £77 million included savings from several areas including CoPilot, Power BI and iron finance, saying I'll be the first to tell you, I used to have 18 temps, ... to produce a set of management accounts. We do it in real time now, in seconds. Councillor Mohamed asked for more information, saying that it would be helpful to understand that journey, the journey that's already been taking place and the journey you're about to embark on.

Councillor Khan asked about the budgets for Adult Social Care, Homelessness, and Special Educational Needs and Disabilities (SEND), saying they had been overspent last year, and that these reports you refer that this is a national uh local and the national demand pressures, and asked can the corporate director for those areas given assurance lesson have been learned about underestimating past demand. Ms Lorraine told the meeting that in a number of areas you've mentioned, you can see absolutely that mainstreaming those investments have happened, citing Housing Options and Waste as examples. Mr Joyce said that the overspend in Homelessness had been addressed by putting extra investment into the service, and that the Council is reducing the cost of accommodation, procuring other forms of accommodation including its buyback program and looking at geographic areas [where there] is the smallest gap between the local housing allowance level and what we have to pay. Ms Chimbani explained that in Adult Social Care, whilst we're all grappling with the same issues nationally, the most difficult thing to do is forecast complexity, and that it is really really difficult to actually forecast the level of complexity of people's needs. Councillor Ahmed added that a lot of thorough, in-depth looking at pressures had happened, and that service redesigns were happening.

Councillor Knightley asked about the budget for homelessness, saying homelessness, which is also a significant area of cost pressure, doesn't have anything mentioned, and asked do you think we've accounted for the risks adequately. Ms Lorraine explained that the Council has been looking at um acquisitions and transfer and operation of temporary accommodation from Tower Hamlets Homes, and that the Housing Revenue Account would include an awful lot of money set aside to acquire those units. Mr Joyce said the council is giving ourselves a really kind of, um, stretching target this year on the number of properties that we procure, and that the government's commitment to end 'no fault evictions' will help with some of the demand pressures.

Councillor Mohamed asked about a proposed saving of £255,000 by supporting 140 Mental Health residents who were living in supported accommodation outside the borough to move back into the borough, saying there's times where it's okay not to make a saving. Ms Chimbani explained that the residents would love to remain in Tower Hamlets, and that the majority of times, you will find that people will want to come back, but they do have a choice. Councillor Ahmed added that as a political administration, we would want to be able to remain in our borough and whoever wants to come back of course, they're always welcome to do so.

Councillor King asked about the reliance on Community Infrastructure Levy receipts to fund things that are not infrastructure funding. Ms Lorraine told her that to the best of my knowledge, on services, no additional application has been made, and that her concern was ensuring that the levy is applied properly to capital schemes.

Councillor King asked about the Barkantine Heat and Power project, saying it seemed like a really significant and complex project and asking could you give the committee assurance, um, both that we're not going to leave it until year three of the MTFS and that we are also being supported, um, by the best possible expertise, to figure out how we're going to deal with this. Mr Joyce told her that Abdul Khan and Karen Swift and their team are are looking with the best possible external expertise about how we decarbonize that plan and that they were getting commercial advice to ensure that the project is ready to get ... into a sort of cost recovery place. John Wheatley, Interim Head of Waste Services said we are going to deliver barquentine um and we're not waiting until year three.

Councillor Islam asked about the School Uniform grant scheme, saying that she wanted to know how officers had developed the scheme. She said that the scheme was a really good thing to do, but that I would have thought there would have been a lot of uh information around that, and asked how the Council planned to deliver the scheme, how it would be promoted, and what evidence has been modelled and been used to come up with this initiative. Councillor Uddin asked if the Council had considered whether more shop can come in to sell the inform uniform, so that monopoly for the those two shops can be broken.

Councillor Islam said that last year some last minute changes had to be made to the budget, and asked Councillor Ahmed if he anticipated any changes this year. Councillor Ahmed said that everything we have here, it's in the paper so far, but Ms Lorraine clarified that the one additional thing you will see, if you agree the rent setting for the Housing Revenue Account at this meeting, at the next scrutiny meeting you will be able to scrutinise the Housing Revenue Account budget, but that's not adding anything, that's just the process.

The committee agreed to ask officers for more information about the waste service, the AI savings proposals, and the School Uniform grant scheme. They also agreed to make recommendations on the blue badge and personalised disabled bay permit charges. The committee were told that the Housing Revenue Account Budget would be considered at their next meeting, and that the deadline for submitting recommendations for this meeting was Friday 24 January.