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Audit and Governance Committee - Wednesday 5th November 2025 7.00 p.m.

November 5, 2025 View on council website  Watch video of meeting Read transcript (Professional subscription required)

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“Why did EY withdraw from Housing Benefit Assurance?”

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Summary

The Audit and Governance Committee of Newham Council scheduled a meeting to discuss a range of reports and updates, including the Best Value Response, internal audit progress, counter fraud measures, risk management, human resources, treasury management, and the annual complaints report. The committee also planned to discuss a report from EY (formerly Ernst & Young) regarding their withdrawal from the Housing Benefit Assurance Process, and a quarterly report on the Savings Delivery Programme.

Best Value Response

The committee was scheduled to receive a quarterly update on the Best Value Response, following a non-statutory Best Value Notice issued to Newham Council in May 2025 by the Ministry of Housing, Communities and Local Government. The report, Delivering Best Value for Our Residents Quarterly Report, included several appendices:

  • Delivering Best Value for Our Residents Plan
  • Tier 2 and 3 staffing structures consultation for change
  • Transforming Newham For the Future Update
  • LGA Peer Review Action Plan Progress Update
  • Newham Transformation and Improvement Board ToR v3.0 AGREED- Oct 2025[^2] [^2]: Terms of Reference, a document describing the purpose and structure of a committee or organisation.
  • Newham Transformation Improvement Board Assessment

Internal Audit Update

The Audit and Governance Committee was scheduled to receive a quarterly update on internal audit activities.

Transformation and Improvement Board

The committee was scheduled to receive an update on the work of the Transformation and Improvement Board.

Counter Fraud Progress

The committee was scheduled to discuss the quarterly counter fraud progress report. The previous meeting in July 2025 included a discussion of housing tenancy fraud, including a case of illegal sub-letting that lasted nine years, and resulted in the recovery of £68,000.

Risk Management and Risk Register

The committee was scheduled to receive a quarterly update on risk management, and the risk register.

Human Resources Update

The committee was scheduled to discuss a human resources update report. At the previous meeting, the committee noted that HR would be present at the meeting to provide an update on the Tell Jane project1 and the impact of the workforce and culture board.

Treasury Management

The committee was scheduled to discuss the Treasury Management mid-year report for 2025/26, including the projected outturn, estimated prudential indicators2, and treasury limit outturn. The report included appendices for prudential indicators and external credit loans and equity.

External Audit of Housing Benefit Assurance Process

The committee was scheduled to receive a report regarding EY's decision to withdraw from the Housing Benefit Assurance Process.

Savings Delivery Programme

The committee was scheduled to receive a quarterly report on the Savings Delivery Programme.

Annual Complaints Report

The committee was scheduled to note the council's performance in handling complaints during the 2024-25 fiscal year. The report included appendices for the Annual Complaints Report 2024-25, a letter from the Local Government and Social Care Ombudsman3, and a self-assessment.

Contract Waivers

The committee was scheduled to receive a quarterly report of contract waivers.

Year Ahead Forward Plan

The committee was scheduled to discuss a draft of the Year Ahead Forward Plan.

Exclusion of Press and Public

The committee was expected to exclude the press and public from discussions on a housing investigation and senior salary queries, citing the disclosure of exempt information as described in the Local Government Act 1972. The senior salary queries related to head teachers receiving annual salaries in excess of £150,000.


  1. It is not clear from the documents what the Tell Jane project is. 

  2. Prudential indicators are ratios and statistics that give a picture of the affordability, sustainability and prudence of a council's capital investment plans. 

  3. The Local Government and Social Care Ombudsman investigates complaints about councils, adult social care providers and some other organisations. 

Attendees

Profile image for CouncillorCarleene Lee-Phakoe
Councillor Carleene Lee-Phakoe  Labour & Co-Operative •  Plaistow South
Profile image for CouncillorAktharul Alam
Councillor Aktharul Alam  Labour •  Little Ilford
Profile image for CouncillorMelanie Onovo
Councillor Melanie Onovo  Labour •  Maryland
Profile image for CouncillorThelma Odoi
Councillor Thelma Odoi  Labour & Co-Operative •  Custom House
Profile image for CouncillorAnthony McAlmont
Councillor Anthony McAlmont  Labour & Co-Operative •  Royal Albert
Profile image for CouncillorAnamul Islam
Councillor Anamul Islam  Labour & Co-Operative •  Forest Gate South
Profile image for CouncillorTerence Paul
Councillor Terence Paul  Labour & Co-Operative •  Stratford
Profile image for CouncillorAreeq Chowdhury
Councillor Areeq Chowdhury  Green •  Canning Town North

Topics

No topics have been identified for this meeting yet.

Meeting Documents

Agenda

Agenda frontsheet 05th-Nov-2025 19.00 Audit and Governance Committee.pdf

Reports Pack

Public reports pack 05th-Nov-2025 19.00 Audit and Governance Committee.pdf
M16072025DocPackPublic.version0001.pdf

Additional Documents

ACTION LOG - MASTER AC 271025.pdf
Delivering Best Value for Our Residents Quarterly Report.pdf
Appendix 1 - Delivering Best Value for Our Residents Plan - September 2025 2.pdf
Appendix 2 - Tier 2 and 3 staffing structures consultation for change - September 2025.pdf
Appendix 3 - Transforming Newham For the Future Update - October 2025.pdf
Appendix 4 - LGA Peer Review Action Plan Progress Update_October 2025 1.pdf
Appendix 5 - Newham Transformation and Improvement Board ToR v3.0 AGREED- Oct 2025.pdf
Appendix 6 - Newham Transformation Improvement Board Assessment - September 2025 1.pdf
Update on progress of NTIB - October 25.pdf
8 AGC audit progress report 05 11 2025.pdf
Fraud Progress Report AC Final Oct 25.pdf
5 Risk update AGC 05 11 2025.pdf
Audit Committee November 2025 HR.pdf
TM Mid-yr Audit Committee Report 2025-26.pdf
Appendix 1. Prudential Indicators.pdf
Appendix 2. External Credit loans and equity 30.09.25.pdf
LB Newham HBAP services update letter October 2025.pdf
Savings Delivery AC Nov 5th Cover Report.pdf
Savings Delivery Appendix 1 - 2025-26 MTFS Savings Tracker Q2.pdf
Appendix B - London Borough of Newham Annual Letter Annual Complaints Report.pdf
Audit Committee Cover Report.pdf
Appendix A - Annual Complaints Report 2024-25.pdf
Appendix C - LGSCO Self Assessment 2024-25 Annual Complaints Report.pdf
Waivers - July - Oct 25 Final.pdf
Forward Plan Draft 25-26.pdf
Waivers 1st July 25 - 1st Oct 25 - App 1.pdf
Agency Workers HR.pdf
251027 HB audit cover report.pdf