The Surbiton Neighbourhood Committee is scheduled to meet to discuss community safety, a cycle route, and the activities of neighbourhood rangers. The committee will consider objections to an Experimental Traffic Management Order relating to the Ewell Road cycle route, and will receive an update on community safety work undertaken in the last six months. The committee will also review the activities of the Neighbourhood Community Rangers in Surbiton during 2025.

Ewell Road Cycle Route

The committee is scheduled to discuss objections received during the statutory Traffic Management Order reference Mapking0097 for the Ewell Road Experimental TMO¹. The report pack states that the new section of northbound cycleway on Ewell Road between Langley Road and Oak Hill Crescent, along with amendments to parking, loading and waiting restrictions, was approved by the Place Committee on 14 March 2024, and the ETMO that underpins the changes came into force on 24 November 2024.

According to the report pack, a total of seven objections were received, relating to the operational hours and layout of the loading bay outside 140-142 Ewell Road. It is proposed to retain the loading bay but amend the operating hours and waiting restrictions to minimise the disruption to cyclists.

The report pack includes a table summarising the objections and officer responses. For example, one objection stated:

I support the Council's efforts to improve this stretch of cycle path. However, I am concerned that there is parking allowed on it in the loading bay located on it which obstructs people cycling. I would therefore like to object to the allowance of parking in the loading bay and instead this should be for loading only at times when the cycle path will be less busy.

The officer response to this objection was: It is agreed that the operational hours and restrictions at the loading bay be amended to reduce disruption to cyclists.

It is recommended that the restrictions at the loading bay be amended to:

• Goods Vehicles Loading Only
• Monday to Sunday
• Midnight to 7am
• 10am to 4pm
• 7pm to Midnight
• Max stay 30 minutes, no return within 2 hours

The report pack states that in addition to these restrictions there will be no waiting or loading permitted in the loading bay by any other vehicle at any time.

Community Safety Update

The committee is scheduled to receive an update on community safety work undertaken in the last six months, and plans for the next six months.

The presentation on the community safety update highlights feedback from adults and young people, who wanted the council to prioritise antisocial behaviour, drug dealing, theft, burglary, drunk and disorderly behaviour, violence including violence against women and girls, and hate crime.

The council received a total of 399 reports regarding antisocial behaviour between September 2024 and October 2025. The main types of antisocial behaviour reported to the council are neighbour disputes (116 reports), drugs (90 reports), antisocial behaviour other (public spaces, environmental etc.) (66 reports) and intimidation, harassment and verbal abuse (51 reports).

The presentation also highlights the council's work on raising awareness of antisocial behaviour, including the adoption of the 'ASB Pledge' and the commissioning of 'Victim Impact Training' for professionals.

The presentation notes that the council works with a range of partners to address safety concerns, and highlights work in the Fishponds Park area, including a contextual safeguarding walkabout conducted with partners, liaising with the Green Spaces team to arrange for overgrown hedges to be cut, and increased police patrols.

The presentation includes information on ending violence against women and girls, including the co-production of a strategy with the Survivors Forum², and the council's renewed White Ribbon Accreditation³. The presentation also highlights the council's work on empowering young people, including online polls to identify key themes relating to community safety, and a youth-led conference.

The presentation includes information on hate crime support and initiatives, including training sessions and engagement, and the commissioning of Stop Hate UK to provide a free 24/7 helpline.

The presentation states that between April 2025 and October 2025, 1751 community members attended training sessions and engagement activities organised by community safety.

The presentation concludes with information on the Community Safety Survey 2025/26, and encourages residents to share their views on how safe they feel in the borough.

Neighbourhood Manager's Report

The committee is scheduled to note the activities undertaken by the Neighbourhood Community Rangers in Surbiton during the 2025 calendar year.

The report pack states that the Neighbourhood Rangers undertake operational activity including:

• Providing a rapid response to investigate and resolve local environmental issues.
• Providing support to Neighbourhood Ward Councillors in resolving local issues.
• Identifying areas of contractual failure and providing resolution as an immediate solution and longer term bringing issues to the attention of the Neighbourhood and Community Manager.
• Undertaking environmental works and activities that fall outside of any contractual arrangement.
• Providing a service that complies with the Graffiti Removal Policy.

According to the report pack, each of the council's four neighbourhood areas has one full time Neighbourhood Community Ranger, and a total of 1,036 tasks have been undertaken by the Surbiton Neighbourhood Ranger in Surbiton thus far in 2025. 237 (22%) have been the removal of small fly tips, 130 (12%) have been graffiti removal and 125 (12%) have been fly-poster removal.

Work Programme

The committee is scheduled to review its work programme⁴. The work programme includes the following items:

• Surbiton Neighbourhood Community Plan
• Verona Drive - Parking Issues
• Tolworth Close - Experimental Traffic Management Order Consultation
• Seething Wells - Update
• Community Safety Update
• Neighbourhood Manager's Report - Ranger Activity Undertaken in 2025