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Policy Development Panel - Tuesday, 3rd February, 2026 6.30 pm

February 3, 2026 at 6:30 pm View on council website

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Summary

The Policy Development Panel is scheduled to meet on Tuesday, 3 February 2026, to consider a range of policy updates and reviews. Key discussions are expected to include an extension to the Housing Landlord Strategy, updates to data protection and records management policies, and a review of the council's Markets Policy.

Extension of the Housing Landlord Strategy

The Panel is set to consider a proposal for a one-year extension to the current Housing Landlord Strategy1. This extension aims to align the strategy with ongoing service transformation activities and allow for deeper tenant engagement in shaping the next iteration of the strategy. The report highlights progress made against the current strategy's four themes: Culture and Operational Excellence, Accountability and Transparency, Quality Homes and Connected Neighbourhoods, and Tenant Voice and Opportunity. It also details the council's response to its C2 grading from the Regulator of Social Housing2, including a root cause analysis and the acceleration of tenant engagement initiatives. The proposed revised strategy, detailed in Appendix 13, includes updates to reflect the new end date, national context, regulatory judgement outcomes, and tenant satisfaction measures.

Data Protection Policy and Records Management Policy

Updated policies on Data Protection and Records Management are scheduled for review. These revisions are intended to ensure compliance with the UK General Data Protection Regulation (UK GDPR)4, the Data Protection Act 20185, and the new Data Use and Access Act 2025 (DUAA)6. The Data Protection Policy7 outlines how personal data is handled, while the Records Management Policy8 establishes a framework for managing all records throughout their lifecycle. Key updates include provisions for lawful access and reuse of public-sector datasets, updated complaint handling processes, and the management of AI-generated records.

SHDC Markets Policy Review and Severe Weather Policy

An update to the council's existing Markets Policy and the introduction of a new Markets Severe Weather Policy are on the agenda. The revised Markets Policy9 aims to support a new online booking and payment system (GOSS) and clarify responsibilities for both the council and traders. Significant changes include the classification of traders as regular or casual, the introduction of promotional fees for special markets, and updated disciplinary procedures. A new Severe Weather Policy10 has been drafted to address the increasing impact of adverse weather on markets, outlining procedures for restricting or closing markets to ensure safety.

Spalding Conservation Area Appraisal and Management Plan, Spalding Heritage Strategy, Holbeach Conservation Area Appraisal and Management Plan, and SELCP Design Guide

The Panel will be consulted on the progress of public consultation for several heritage documents. These include the Spalding Conservation Area Appraisal and Management Plan11 (with an appended Spalding Shopfront Design Guide), the Spalding Heritage Strategy12, the Holbeach Conservation Area Appraisal and Management Plan13, and the South and East Lincolnshire Councils Partnership (SELCP) Design Guide14. The report details suggested boundary changes for consultation in Spalding and Holbeach, and the management plans include recommendations for improving design and preventing the loss of historic fabric. The SELCP Traditional Building Design Guide is in its early stages and aims to provide advice on repair and maintenance of historic buildings.

Housing Comments, Compliments, Complaints and Compensation Policy

Amendments to the Housing Comments, Compliments, Complaints and Compensation Policy15 will be presented for review. These updates were developed in conjunction with tenants to ensure alignment with the Housing Ombudsman's Complaint Handling Code16 and the Regulator of Social Housing's Consumer Standards. Key changes include making tenant voice more prominent, clarifying the investigation process with Senior Officers and Managers handling complaints, and reordering the policy for better flow. The policy also outlines the process for compensation awards, including mandatory and discretionary payments.

Terms and Conditions Alignment – Next Phase

The Panel will be consulted on proposals for the next phase of aligning terms and conditions of employment across Boston Borough Council, East Lindsey District Council, and South Holland District Council as part of the South & East Lincolnshire Councils Partnership. This phase focuses on changes to areas such as overtime, car loan assistance, redundancy pay, pay protection, first aid payments, annual leave, mobility clauses, and injury awards. If approved, a 45-day consultation period with unions and colleagues will follow.

SHDC and S&ELCP Policy Registers

The Panel is scheduled to review the SHDC Policy Register17 and the SELCP Policy Register18. These registers provide an overview of all council policies, their review dates, and current status.

Policy Development Panel Work Programme

The Panel will also consider its Work Programme19 for 2025/26, including future meeting dates and proposed items for discussion. This includes updates on existing task groups and pending items for future review.


  1. Housing Landlord Strategy Extension Report, available at https://democracy.sholland.gov.uk/documents/s46025/Housing%20Landlord%20Strategy%20Extension%20Report.pdf 

  2. Appendix to the Housing Landlord Strategy - Root Cause Analysis, available at https://democracy.sholland.gov.uk/documents/s46027/Appendix%20to%20the%20Housing%20Landlord%20Strategy%20-%20Root%20Cause%20Analysis.pdf 

  3. Appendix 1 Housing Landlord Strategy 2024-2027, available at https://democracy.sholland.gov.uk/documents/s46026/Appendix%201%20Housing%20Landlord%20Strategy%202024-2027.pdf 

  4. UK General Data Protection Regulation (UK GDPR) - While not a specific document linked, it is a key piece of legislation governing data protection in the UK. 

  5. Data Protection Act 2018 - Similar to UK GDPR, this is a key piece of legislation. 

  6. Data Use and Access Act 2025 (DUAA) - This is a new piece of legislation mentioned in the report. 

  7. Data Protection Policy and Records Management Policy, Appendix 1 for Data Protection Policy and Records Management Policy, available at https://democracy.sholland.gov.uk/documents/s46141/Appendix%201%20for%20Data%20Protection%20Policy%20and%20Records%20Management%20Policy.pdf 

  8. Data Protection Policy and Records Management Policy, Appendix 2 for Data Protection Policy and Records Management Policy, available at https://democracy.sholland.gov.uk/documents/s46142/Appendix%202%20for%20Data%20Protection%20Policy%20and%20Records%20Management%20Policy.pdf 

  9. SHDC Markets Policy Review, Appendix 1 for SHDC Markets Policy Review, available at https://democracy.sholland.gov.uk/documents/s46243/Appendix%201%20for%20SHDC%20Markets%20Policy%20Review.pdf 

  10. Appendix 3 for SHDC Markets Policy Review, available at https://democracy.sholland.gov.uk/documents/s46245/Appendix%203%20for%20SHDC%20Markets%20Policy%20Review.pdf 

  11. Spalding Conservation Area Appraisal Spalding Heritage Strategy Holbeach Conservation Area Apprais, available at https://democracy.sholland.gov.uk/documents/s46274/Spalding%20Conservation%20Area%20Appraisal%20Spalding%20Heritage%20Strategy%20Holbeach%20Conservation%20Area%20Apprais.pdf 

  12. Spalding Heritage Strategy, available at https://democracy.sholland.gov.uk/documents/s46274/Spalding%20Conservation%20Area%20Appraisal%20Spalding%20Heritage%20Strategy%20Holbeach%20Conservation%20Area%20Apprais.pdf 

  13. Holbeach Conservation Area Appraisal, available at https://democracy.sholland.gov.uk/documents/s46274/Spalding%20Conservation%20Area%20Appraisal%20Spalding%20Heritage%20Strategy%20Holbeach%20Conservation%20Area%20Apprais.pdf 

  14. SELCP Design Guide, available at https://democracy.sholland.gov.uk/documents/s46274/Spalding%20Conservation%20Area%20Appraisal%20Spalding%20Heritage%20Strategy%20Holbeach%20Conservation%20Area%20Apprais.pdf 

  15. Housing Comments Compliments Complaints and Compensation Report, Appendix 1Housing Comments compliments complaints and Compensation Policy, available at https://democracy.sholland.gov.uk/documents/s46239/Appendix%201Housing%20Comments%20compliments%20complaints%20and%20Compensation%20Policy.pdf 

  16. Housing Ombudsman's Complaint Handling Code, available at https://www.housing-ombudsman.org.uk/wp-content/uploads/2020/11/Complaint-Handling-Code.pdf 

  17. Policy Register -SHDC, available at https://democracy.sholland.gov.uk/documents/s46252/Policy%20Register%20-SHDC.pdf 

  18. Partnership Policy and Strategy Register, available at https://democracy.sholland.gov.uk/documents/s46253/Partnership%20Policy%20and%20Strategy%20Register.pdf 

  19. Policy Development Panel Work Programme, available at https://democracy.sholland.gov.uk/documents/s46211/Policy%20Development%20Panel%20Work%20Programme.pdf 

Attendees

Profile image for Councillor David Ashby
Councillor David Ashby Spalding St Mary's
Profile image for Councillor Paul Barnes
Councillor Paul Barnes Leader of the South Holland Independents Group • Fleet
Profile image for Councillor Allan C Beal
Councillor Allan C Beal Whaplode and Holbeach St Johns
Profile image for Councillor Margaret Geaney
Councillor Margaret Geaney Donington, Quadring and Gosberton
Profile image for Councillor Robert A Gibson
Councillor Robert A Gibson Leader of the Reform UK South Holland Group • Spalding St Paul's
Profile image for Councillor Manzur Hasan
Councillor Manzur Hasan Spalding St John's
Profile image for Councillor Mark Le Sage
Councillor Mark Le Sage Spalding St Mary's
Profile image for Councillor Jan Whitbourn
Councillor Jan Whitbourn Chairman of the Council • Spalding Wygate
Profile image for Councillor Andrew Robert Woolf
Councillor Andrew Robert Woolf Moulton, Weston and Cowbit

Topics

No topics have been identified for this meeting yet.

Meeting Documents

Agenda

Agenda frontsheet 03rd-Feb-2026 18.30 Policy Development Panel.pdf

Reports Pack

Public reports pack 03rd-Feb-2026 18.30 Policy Development Panel.pdf

Additional Documents

Appendix 1Housing Comments compliments complaints and Compensation Policy.pdf
Appendix to the Housing Landlord Strategy - Root Cause Analysis.pdf
Appendix 1 for Data Protection Policy and Records Management Policy.pdf
Policy Register -SHDC.pdf
Appendix 1 Housing Landlord Strategy 2024-2027.pdf
Partnership Policy and Strategy Register.pdf
Appendix 3 Summary of Changes to the Strategy.pdf
Appendix 4 Equality Impact Assessment.pdf
Data Protection Policy and Records Management Policy.pdf
Housing Landlord Strategy Extension Report.pdf
Appendix 2 for Housing Landlord Transformation and Improvement Programme Mandate Update 2026.pdf
Appendix 2 for Data Protection Policy and Records Management Policy.pdf
Appendix A.pdf
Terms and Conditions alignment next phase.pdf
Housing Comments Compliments Complaints and Compensation Report.pdf
Appendix 2 Summary of changes to Housing Comments Compliments Complaints and Compensation Policy.pdf
Appendix 1 for Policy Development Panel Work Programme.pdf
Appendix B.pdf
Appendix 3 EQIA for Housing Complaints policy.pdf
Policy Development Panel Work Programme.pdf
Appendix C.pdf
Spalding Conservation Area Appraisal Spalding Heritage Strategy Holbeach Conservation Area Apprais.pdf
Appendix 2 for Policy Development Panel Work Programme.pdf
Minutes 25112025 Policy Development Panel.pdf
Minutes 17122025 Policy Development Panel.pdf
Key Decision Plan January 26 2026.pdf
Actions 25 Novemeber 2025.pdf
Appendix 3 for SHDC Markets Policy Review.pdf
SHDC Markets Policy Review.pdf
Appendix 1 for SHDC Markets Policy Review.pdf
Appendix 2 for SHDC Markets Policy Review.pdf