This week, the North West Leicestershire council held two key meetings: the Cabinet meeting on Tuesday, 25 June 2024, and the Community Scrutiny Committee meeting on Thursday, 27 June 2024. Below are the details and decisions made during these meetings.

Cabinet Meeting - 25 June 2024

The Cabinet meeting included a verbal report on the discussions from the Corporate Scrutiny Committee meeting held on 23 May 2024. The focus was on corporate complaints, with the Customer Services Team Manager presenting data on the number of complaints made against council staff.

The Committee noted:

The data did not show a meaningful decrease and wondered what might be done to improve this in the future.
Minutes of the meeting of the Corporate Scrutiny Committee held on May 23rd 2024. p.2

The Chair requested that future reports track complaint data month-by-month and compare this data with previous years to better assess the impact of seasonal factors on complaint frequency. This approach aims to provide a clearer picture of trends and areas needing improvement.

Community Scrutiny Committee - 27 June 2024

The Community Scrutiny Committee met to discuss their work programme for the coming year and to review the final draft of the Annual Scrutiny Report. Both items were agreed to be taken forward to the next council meeting.

Annual Scrutiny Report

The Annual Scrutiny Report is a summary of the committee's work over the past year. It highlights key areas of focus and the outcomes of various initiatives and reviews undertaken by the committee.

Work Programme

The committee also discussed the Work Programme for the coming year. An important addition was made to the September meeting agenda to cover the impact of the Public Spaces Protection Order (PSPO) in Coalville town centre. Councillor Wyatt proposed that the report also cover the economic impact of the PSPO on local businesses.

Can we ask that the September report also cover the economic impact of the PSPO on businesses in the town centre?
Councillor Wyatt

This proposal received unanimous support from the committee, indicating a strong interest in understanding both the social and economic effects of the PSPO.

Understanding Your Local Government

The meetings this week provide a good opportunity to understand the structure and function of local government. The Cabinet is responsible for making key decisions and setting the strategic direction of the council. It is composed of senior councillors who oversee various departments and services.

The Community Scrutiny Committee, on the other hand, reviews and scrutinises decisions made by the Cabinet and other council bodies. It ensures accountability and transparency, providing a check on the council's activities and policies.

By tracking and discussing issues such as corporate complaints and the impact of PSPOs, these committees aim to improve the quality of services and the well-being of the community. Understanding the roles and responsibilities of these committees can help residents engage more effectively with their local government and contribute to the decision-making process.

Stay tuned for more updates on the decisions and discussions that shape North West Leicestershire.