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Cabinet - Wednesday, 15th October, 2025 6.30 pm
October 15, 2025 Cabinet View on council website Watch video of meeting Read transcript (Professional subscription required)Summary
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The Cabinet of Croydon Council met on Wednesday 15 October 2025, with Executive Mayor Jason Perry in attendance. Key discussions included the positive outcome of an adult social care inspection, the council's financial performance, and the handling of a homelessness case. Decisions made included approving recommendations from scrutiny, noting the Care Quality Commission's Good
rating for adult social care, and endorsing actions to address findings from the Local Government and Social Care Ombudsman.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Council Companies Undergoing Supervision and Monitoring
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Annual Treasury Management Review 2024/25 Shows Financial Discipline
The Annual Treasury Management Review for 2024/25 confirmed that the council's borrowing and investment activities have been managed responsibly and within agreed limits, supported by strong internal controls. The report demonstrated compliance with CIPFA codes of practice and the 2021 Prudential Code for Capital Finance. General Fund debt has been contained at £1.4 billion under the current administration, a significant achievement given historic debt burdens. This containment has been achieved through asset disposals, maximising capital receipts, and restricting new capital expenditure to essential schemes. All Prudential and Treasury indicators for 2024/25 were met, ensuring borrowing remains affordable, prudent, and sustainable. Councillor Cummings highlighted the report's clarity on the council's debt management and recommended it as a definitive source of financial information. Councillor Callton Young questioned the wording around additional debt taken out and the prudential cash levels, receiving clarification from Councillor Cummings that debt and borrowing structures had changed but the overall debt position had not increased. The Cabinet agreed to recommend the approval of the actual 2024/25 prudential and treasury indicators to Full Council.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Scrutiny Recommendations on Target Operating Model Approved
The Cabinet considered recommendations arising from the Scrutiny and Overview Committee's stage one report concerning the target operating model. The committee recommended that the council work proactively with commissioners to ensure they are fully briefed on the transformation plan and target operating model, and to be kept regularly updated. They also requested a publicly accessible dashboard to track progress. Councillor Ben Hassler, Chair of the Scrutiny Committee, expressed concern about the lack of capacity to provide an update since July, despite KPMG's involvement. Councillor Jason Cummings, Cabinet Member for Finance, explained that the omission of a period three report was to avoid duplication, as period four and five reports were being presented together. The Cabinet agreed to receive the recommendations and provide a substantive response at a future meeting.
Annual Treasury Management Review 2024/25
The Annual Treasury Management Review for 2024/25 confirmed that the council's borrowing and investment activities have been managed responsibly and within agreed limits, supported by strong internal controls. The report demonstrated compliance with CIPFA codes of practice and the 2021 Prudential Code for Capital Finance. General Fund debt has been contained at £1.4 billion under the current administration, a significant achievement given historic debt burdens. This containment has been achieved through asset disposals, maximising capital receipts, and restricting new capital expenditure to essential schemes. All Prudential and Treasury indicators for 2024/25 were met, ensuring borrowing remains affordable, prudent, and sustainable. Councillor Cummings highlighted the report's clarity on the council's debt management and recommended it as a definitive source of financial information. Councillor Callton Young questioned the wording around additional debt taken out and the prudential cash levels, receiving clarification from Councillor Cummings that debt and borrowing structures had changed but the overall debt position had not increased. The Cabinet agreed to recommend the approval of the actual 2024/25 prudential and treasury indicators to Full Council.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Council Companies Undergoing Supervision and Monitoring
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Scrutiny Recommendations on Target Operating Model Approved
The Cabinet considered recommendations arising from the Scrutiny and Overview Committee's stage one report concerning the target operating model. The committee recommended that the council work proactively with commissioners to ensure they are fully briefed on the transformation plan and target operating model, and to be kept regularly updated. They also requested a publicly accessible dashboard to track progress. Councillor Ben Hassler, Chair of the Scrutiny Committee, expressed concern about the lack of capacity to provide an update since July, despite KPMG's involvement. Councillor Jason Cummings, Cabinet Member for Finance, explained that the omission of a period three report was to avoid duplication, as period four and five reports were being presented together. The Cabinet agreed to receive the recommendations and provide a substantive response at a future meeting.
Annual Treasury Management Review 2024/25 Shows Financial Discipline
The Annual Treasury Management Review for 2024/25 confirmed that the council's borrowing and investment activities have been managed responsibly and within agreed limits, supported by strong internal controls. The report demonstrated compliance with CIPFA codes of practice and the 2021 Prudential Code for Capital Finance. General Fund debt has been contained at £1.4 billion under the current administration, a significant achievement given historic debt burdens. This containment has been achieved through asset disposals, maximising capital receipts, and restricting new capital expenditure to essential schemes. All Prudential and Treasury indicators for 2024/25 were met, ensuring borrowing remains affordable, prudent, and sustainable. Councillor Cummings highlighted the report's clarity on the council's debt management and recommended it as a definitive source of financial information. Councillor Callton Young questioned the wording around additional debt taken out and the prudential cash levels, receiving clarification from Councillor Cummings that debt and borrowing structures had changed but the overall debt position had not increased. The Cabinet agreed to recommend the approval of the actual 2024/25 prudential and treasury indicators to Full Council.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.3 million improvement in the Period 3 forecast, split across corporate items and departments. Councillor King raised concerns about the timeliness of financial reporting and the reduction in the frequency of information sharing, which he argued was inconsistent with the pledge for transparent decision-making. Councillor Young questioned the peer review of the stabilisation plan and the operational status of the Transformation Management Office. The Cabinet unanimously approved the recommendations, noting the General Fund underspend, the progress on the Stabilisation Plan, and the actions being taken to improve financial management.
Ombudsman Finds Fault in Homelessness Case Handling
A report detailed a Local Government and Social Care Ombudsman (LGSCO) decision from June 2025, which found fault in Croydon's handling of a homelessness case. The complainant and their two sisters experienced stress and injustice due to delays and poor communication. The council has accepted the ombudsman's findings in full, issued a formal apology, provided financial redress, and implemented service improvements. Councillor Lynne Hale, Deputy Executive Mayor and Cabinet Member for Homes, added her sincere apologies to the family. Councillor Reshikaran, from the opposition, highlighted the case as evidence of failures in the administration and questioned the mayor's promise to fix council services. Executive Mayor Jason Perry defended the administration's efforts, stating that significant strides had been made to address the mess
left by the previous administration in the housing department. The Cabinet unanimously approved the recommendations, endorsing the apology and agreeing to the proposed measures to improve complaints performance within the Housing department.
Adult Social Care and Health Achieves Good
Rating from CQC
Croydon's Adult Social Care and Health directorate has achieved an overall rating of Good
following its first statutory assurance inspection by the Care Quality Commission (CQC). This is a significant achievement, particularly given the council's ongoing financial challenges and increasing demand for services. The CQC report highlighted strong leadership, effective governance, and compassionate staff. Residents reported timely assessments, continuity of care, and respect for their dignity and independence. The use of AI-enabled tools to reduce bureaucracy and allow social workers more time with residents was noted as an innovation. The Adults Living Independently
programme was praised for reducing reliance on institutional care. Partnership working with health partners and the voluntary, community, and faith sector was also recognised, with Croydon being selected for the national Neighbourhood Health Implementation Programme. Areas identified for improvement included carers' assessments, contingency planning, direct payment uptake, and strengthening co-production. The inspection outcome will inform the refreshed Adult Social Care and Health Strategy 2026-30. The Cabinet unanimously approved the recommendations to note the report and celebrate the achievement.
Croydon Companies Supervision and Monitoring Panel Update
An update was provided on the Croydon Companies Supervision and Monitoring Panel (CCSMP), established in response to governance failings identified in a 2020 report. The panel aims to ensure proper oversight, statutory compliance, and alignment with council priorities. The report indicated that the management of council companies is now tighter, with dormant companies being identified and dissolved to reduce costs and exposure. This has helped Croydon avoid regulatory breaches that previously brought it into disrepute. The report excluded Brick by Brick, which is being addressed separately. Councillor Jason Cummings, Cabinet Member for Finance, noted that filings for Croydon Affordable Homes and related companies are now within their timeframes, and the Parks charity issue has been resolved. The Croydon Enterprise Loan Fund is in its final stages of winding down. Councillor Chris Clarke raised concerns about Croydon Central Management Company Limited, specifically regarding the management and maintenance of common facilities for residents in his ward. Jane West, Corporate Director for Resources, confirmed that a project manager is in place, project meetings are ongoing, and work is underway with partners LNG and LNQ to clarify responsibilities and make necessary adjustments to common areas. The Cabinet agreed to delegate powers to the Corporate Director of Resources to exercise shareholder functions and dissolve companies, and to incorporate this authority into the CCSMP Terms of Reference.
Period 3 Financial Performance Report Shows Progress Amidst Challenges
The 2025-26 Period 3 Financial Performance Report indicated a forecast General Fund underspend of £21.8 million at year-end, reducing the capitalisation requirement from £136 million to £114.2 million. The council has delivered £21.3 million of its £25.1 million planned savings, representing 84.9%. The Housing Revenue Account is forecast to break even. The capital programme has been reprofiled to focus on priority projects, and the council is on track to deliver the £27.3 million stabilisation plan. These achievements reflect tighter financial discipline and stronger controls. However, the report also highlighted the ongoing challenge of £1.4 billion in General Fund historic debt, costing £72 million annually in interest. National pressures, inflation, and rising demand continue to strain finances. Councillor Cummings noted the positive movement in the council's financial position and the £5.
Delegated decisions linked to this meeting
Decision summaries below are AI-generated from the council’s published record. Check the council source or the full decision page before relying on them.
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Adult Social Care and Health - Outcome of our Care Quality Commission Inspection
Recommendations Approved -
ANNUAL TREASURY MANAGEMENT REVIEW 2024/25
Recommendations Approved -
STAGE 1: RECOMMENDATIONS ARISING FROM SCRUTINY
Recommendations Approved...to receive recommendations from the Scrutiny & Overview Committee meeting on 22 July 2025 and provide a substantive response at the Cabinet meeting on 3 December 2025.
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Croydon Companies Supervision and Monitoring Panel - Update Report
Recommendations Approved -
2025-26 Period 3 Financial Performance Report
Recommendations Approved...to note the Period 3 financial performance for 2025-26, including a forecast £21.8m underspend in the General Fund, a breakeven position for the Housing Revenue Account, and approval of changes to the capital programme resulting in a net budget decrease of £6.035m, as well as the removal of two financial performance reports from the Cabinet reporting cycle.
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