Hannah Cretney
Council: Croydon
Committees:
Activity Timeline
Meetings Attended Note this may include planned future meetings.
10 meetings · Page 1 of 2
Cabinet - Wednesday, 11th February, 2026 6.30 pm
The Croydon Council Cabinet meeting on 11 February 2026 confirmed the Community Safety Strategy for 2026-2029, which aims to reduce crime and anti-social behaviour through a focus on violence against women and girls, youth safety, and targeted neighbourhood interventions. The Cabinet also approved the continuation of the Holiday Activities and Food (HAF) Programme until 2029, backed by nearly £4.84 million in government funding, ensuring continued support for disadvantaged children and young people through enriching activities and meals.
Cabinet - Wednesday, 28 January 2026 - 6.30 pm
The Cabinet meeting on 28 January 2026 saw the approval of several key strategies and plans, including the Adult Social Care and Health Strategy 2026-30, the Education Estates Strategy, and the Family Hubs Model. The Cabinet also noted the Corporate Risk Register and approved responses to scrutiny recommendations.
Cabinet - Wednesday, 3rd December, 2025 6.30 pm
At a meeting on 3 December 2025, Croydon Council's Cabinet approved recommendations concerning financial performance, environmental enforcement, transport, and potential new conservation areas. Councillor Jason Perry, Executive Mayor of Croydon, highlighted the importance of these initiatives in making Croydon a safer, healthier, and more prosperous borough.
Cabinet - Wednesday, 19th November, 2025 6.30 pm
The Croydon Council cabinet met to discuss the 2026-30 medium term financial strategy, safeguarding, social care, housing and financial performance, and agreed to implement recommendations regarding scrutiny, safeguarding, social work and housing. The cabinet approved recommendations to keep the Council Tax Support scheme unchanged, and to review it in 2026-27. They also approved the Regina Road regeneration project, and noted progress on the housing strategy.
Decisions from Meetings
59 decisions · Page 7 of 12
Update on Regina Road (Part A)
From: Cabinet - Wednesday, 19th November, 2025 6.30 pm - November 19, 2025
The last Regina Road project update report to Cabinet was provided on 15 July 2024. This November 2025 update report is provided to inform of latest progress and key considerations. In 2021 Regina Road gained national attention following an ITV news report revealing serious concerns about the living conditions on the estate. Reports informed that conditions were unacceptable, highlighting major health and safety concerns including severe damp and mould. The issues were noted to have arisen owing to a range of factors including failure to resolve key maintenance issues, failings in the response to the worsening conditions highlighted by residents, and the estate suffering from a lack of investment over many years. It was deemed that there was a need for urgent intervention to address the issues and provide safe, high quality homes. The Council subsequently committed to take action to address past failures and ensure that this is done in consultation with residents. The Residents’ Charter was produced and approved at Cabinet on 16 November 2022, providing a framework for the consultation. In 2023, 88.1% of eligible residents voted in favour of demolishing and rebuilding the estate through a formal ballot. The proposed redevelopment is one of the biggest regeneration projects in Croydon in recent years and reflects the Council’s commitment to building high quality new council homes. The redevelopment process is advancing swiftly, and several major milestones have recently been achieved. Key areas of progression on the project since the last Cabinet update include commencement of demolition of the first tower block, obtaining unanimous approval from Planning Committee for the planning application to redevelop the estate, and a successful major procurement process to identify the main build contractor for Phase 1 in anticipation of starting new build works in spring 2026. The detail of these major project milestones and associated activities are outlined in the report. The Regina Road redevelopment contributes to the Executive Mayor’s Priority 4 by demonstrating significant investment into new Council housing stock and providing safe, well-designed new homes that are in keeping with the local area.
Recommendations Approved
Progress Review of Housing Strategy
From: Cabinet - Wednesday, 19th November, 2025 6.30 pm - November 19, 2025
Following the events at Regina Road in March 2021, the Ark report identified a failing housing service with a lack of care and respect for the residents it was in place to serve. Citing inadequate communication, a lack of joint working with residents and a repairs contract that was struggling to deliver, the report identified severe weaknesses in the customer experiences of Croydon’s tenants and leaseholders. As a result, the council self-referred to the Regulator of Social Housing (RSH). Identifying the breach of two consumer standards, the RSH then served a regulatory notice on the Council which was followed by regulatory intervention. In addition to the regulatory notice, the Council’s housing needs service was facing significant pressure, with residents waiting over six months to be assessed for homelessness services and an over-reliance on manual systems leading to poor record keeping and data loss, impacting grant funding and accurate reporting to MHCLG. Here also, the lack of respect accorded to those experiencing homelessness was notable. To tackle the serious failings in late 2022, a Housing Transformation Programme, to be delivered under the umbrella of a new housing department, was developed jointly with residents and staff. Following this, after a comprehensive consultation with residents and key partners, the Council approved its Housing Strategy and Delivery Plan on 13 December 2023. The Housing Strategy was a key component for improving services in that it set out the principal challenges for housing and the Council’s five-year priorities for improving services for residents. Alongside the Strategy, the Delivery Plan includes service-specific targets and objectives. This report provides an assessment of progress of key achievements over the first 18 months. It highlights significant accomplishments associated with housing landlord services and housing needs including: - Onboarding of new repair contractors and a new repair contact centre now achieving excellent response times (95% call answering rate) – - Creation of robust new resident involvement structures and meaningful consultation leading to the co-creation of key strategies and policies. - Adherence to Building and Fire safety act requirements providing safety assurance to our residents. - Significant reduction in void turnaround times, reducing wait times for our residents. - In a time of rising homelessness, reducing the percentage of applicants booked into temporary accommodation from 66% (2022) to 15% (2025) whilst eliminating the numbers of households using B&Bs for over six weeks. - Approval of Regina Road Planning Application to demolish and rebuild the housing estate providing safe, warm and secure new housing for 340 households of which 215 are for social rent. In April 2025, in recognition of an improving situation, the RSH lifted the Regulatory Notice served on the Council’s landlord services in 2021. This key milestone was followed by encouraging outcomes from Council-commissioned inspections of management and repairs and maintenance. The report also recognises the difficult challenges that the Housing Service still faces. Within the Housing Needs Service the levels of homelessness remain historically high. Whilst in landlord services ensuring that our housing stock is in good condition, and that the service is compliant with the requirements of the Regulator’s Consumer Standards, is essential.
Recommendations Approved
Adult Social Care and Health - Outcome of our Care Quality Commission Inspection
From: Cabinet - Wednesday, 15th October, 2025 6.30 pm - October 15, 2025
This report provides an update on Croydon Council’s Care Quality Commission (CQC) inspection and outcome, where Adult Social Care and Health (ASCH) received an overall rating of “Good”. This is an excellent result in the context of significant financial challenges relating to increasing demand for Adult Social Care services. We have continued to deliver our Adults Living Independently (ALI) Programme throughout, transforming how we deliver services, without compromising the quality of our offer. The report reflects our commitment to learning and innovation. The report also recognises the strength of our partnership working with health partners and the Voluntary, Community and Faith Sector (VCFS), reflecting by the Executive Mayor’s commitment and involvement for joint-working across Croydon This is further demonstrated by our recent success as one of 43 areas (of 141 applications), to join the National Neighbourhood Health Implementation Programme.
Recommendations Approved
Local Government & Social Care Ombudsman Decision Finding of Fault Causing Injustice and Actions to prevent re-occurrence
From: Cabinet - Wednesday, 15th October, 2025 6.30 pm - October 15, 2025
On the 27th June, the Local Government and Social Care Ombudsman (LGSCO) service issued a public report under the Local Government Act 1974 s30(1)) in respect of significant stress and upset caused to an applicant (to be known as Mr Y and his two sisters X and Z) as a result of the failure of the Housing Needs Service to properly administer a homelessness application submitted by Mr Y. The purpose of this report is to advise Cabinet of the LGSCO findings and recommendations, and to set out the actions taken to date and that the service propose to take to address the issues identified in the report. 1.3 The report also emphasises the full apology made to Mr Y and his sisters (Ms X and Z) for the stress and injustice this poor service caused.
Recommendations Approved
ANNUAL TREASURY MANAGEMENT REVIEW 2024/25
From: Cabinet - Wednesday, 15th October, 2025 6.30 pm - October 15, 2025
The report reviews the Council’s Treasury Management activities for the year 2024/25. It is prepared in accordance with the requirements of the Chartered Institute of Public Finance and Accountancy (CIPFA) codes of practice in respect of capital finance and treasury management. The codes recommend that Members are advised of the treasury management activities for the whole of each financial year and of compliance with the various strategies and policies agreed by the Council. The report: • Reviews compliance with the Treasury Management Strategy Statement, Capital Strategy and Annual Investment Strategy as agreed by full Council (Budget Council) on 6 March 2024 (Minute 106/24 applies) and updated on 11 December 2024 (Minute 164/24 applies); • Reviews treasury borrowing and investment activity for the period 1 April 2024 to 31 March 2025; • Demonstrates compliance with the CIPFA Code on Treasury Management and Treasury Management in the Public Services Guidance notes for Local authorities to which the Council must have regard in exercising these functions; and • Demonstrates compliance with agreed Treasury and Prudential Indicators and the CIPFA 2021 Prudential Code for Capital Finance.
Recommendations Approved
Summary
Meetings Attended: 10
Average per Month: 0.4
Decisions Recorded: 59